Các đánh giá Naga Hotel

Great hotel with amazing service! Rooms were clean and spacious. Each hotel guest was given the contact of a staff which we can contact if we encounter any issues. Ours was 小丁 and he ensured our needs were met throughout the hotel stay. The hotel also has their own fleet of cars for pick up at train stations as well as sending guests to certain touristy areas. Drivers were all super helpful especially 小李 who picked us up from the train station. He came 30min before our train arrived to wait for us and took over all our luggages the moment he met us. Overall a great stay!

What truly sets this hotel apart is its exceptional service. From the moment we made our reservation, we were assigned a housekeeper who promptly arranged for our pickup at the train station. Several staff members went above and beyond to ensure we had a memorable stay, including Xiao Bai, our attentive housekeeper, as well as Mr. Li, Mr. Liu, Mr. Mao, and Mr. Tang, who provided outstanding transportation services between hotels, train stations, and local attractions. A special thank you to the lady who kindly offered laundry service, and to Fei Yan, who gave us an insightful introduction to Xishuangbanna, its people, cultures, nationalities, and cuisine. We are deeply grateful to all of you for making our experience truly remarkable.

We stayed here for 2 nights, the hotel’s local is great, just right next to the night market, very easy to find something to eat. The room is clean, service is great. We love it!! Xiaoyao

For the cost the room and the amenities are good. The service in the front desk, restaurant and spa are very gentle. One request is that I was staying for 7 nights but the bed spreads is not changed at all. So far the hotel I stay they change every 3 days. So, if possible please consider this. In terms of location it is best place to stay close to night market and easy to travel to other destinations.

great cation close to night market. comfortable beds i. spacious twin room

Very good location, as it is near the entrance of the busy area, away from the loud noises of the bustling commercialised attraction.

The perfect location for the night Market but away from the crowds and noise. We loved the space around the pool, breakfast was good, the rooms were lovely, very clean and our Butler Heng went out of his way to do everything I asked, even found us a driver who spoke a little English. Noone in the hotel spoke English but with the translation app it was no problem. I would definitely stay here again if I came back to Xishuangbanna.

Staff are extremely friendly and helpful. We enjoyed the gym and pool facilities. Xiao Wu helped us with the luggage as soon as we checked in the hotel

Absolutely fantastic experience. The room was incredibly high-tech with face-unlock doors, a projector for watching movies, automatic blinds and a toilet straight out of a spaceship. There was even a comprehensive clothes washing service that meant we would come back to our room to find everything dry and neatly hung up. The breakfast was much better than the average hotel buffet with plenty of fresh fruit and a wide variety of mainland dishes as well as a few local dishes. Every single member of staff was willing to go to great lengths to help us regardless of the request. One evening after myself and my partner were injured in an ebike accident (be careful on those roads!) I was badly grazed in several places, showed up to the hotel covered in blood and dust. One member of staff dived behind the counter and produced a box of antiseptic swabs and plasters. Realising these wouldn't be enough for the size of the wounds he escorted us to a walk-in centre using the hotel transport shuttles and accompanied us inside. After being turned away (they didn't treat injuries) the hotel shuttle drove us to a pharmacy and waited outside while we were talked through the available options (bandages, disinfectants etc) all the while telling us personal stories of e-bike related misfortune. That's just one of many examples of outstanding service, truly impressed.

Nice hotel with an amazing service. The people are very welcome.

very nice 哦

good。

在版納住到了明星同款酒店🏨頂級享受。。。 來西雙版納之前 糾結了好久選哪家酒店🏨 但這家確實是以後有朋友來 我會第一時間想到的 去勐泐大佛寺和曼聽篝火晚會都好方便 - 💁海底撈式服務 這家的優先都是很實在的優點 比如剛到門口就有人幫忙拉行李 check in之後也有服務員來帶你去房間 酒店挺大，但有這種服務根本不擔心迷路 入住期間遇到的每一個工作人員都會跟你打招呼 整體給我一種回家的感覺 - 🍃環境&設施 讓我印象最深刻的是這家酒店的泳池花園 每天晚上都有噴泉表演 雖然這家酒店位於告莊入口處 但卻不同於星光夜市的熱鬧 在私家花園裡你可以享受一個人的寧靜 同時還有2500平泳池🏊 吃完飯一個人靜下心來散散步 體驗真的好好 游完泳在房間裏洗澡 全套漢斯格雅衞浴也太享受了 而且這家早餐品類也好豐富！ -

剛從西雙版納旅行歸來，必須為納伽酒店瘋狂打call！從踏入酒店的那一刻起，每一處細節都讓我感受到賓至如歸的體驗，完全超出預期！ ✨衞生：顯微鏡級潔凈感， 房間光腳走完全無壓力！衞浴枱麪像打過蠟一樣鋥亮，床品有陽光曬過的清香，連空調出風口都一塵不染。每天客房清潔堪比“強迫症式服務”。 🌴環境：酒店彷彿是藏在版納雨林裏的白孔雀！大堂的每個角落都是一副畫。最愛三樓的泳池和健身房，晚上可以在陽台選眺燈光璀璨的星光夜市以及大金塔，瞬間令人心曠神怡！酒店離着去景區大巴的集合點步行衹有五分鐘，無論去各個景點還是去機場、車站都特別方便！ 設施：細節控狂喜的設計！ 吹爆全屋智能控制系統！窗簾燈光一鍵切換度假模式，掛燙機、吹風機+智能馬桶讓我在家都不想用普通款了～健身房更是我的最愛！ 服務：重點表揚我的神仙管家**小耀**！！ ✅每天早晨主動請示客人有什麼需要的物品，是否需要打掃衞生。 ✅ 每天天氣提示+衣着建議，主動安排接送機 ✅ 當我提出家人身體不適需要延遲退房時，立刻安排延時。 總結：納伽團隊把“精細化”刻進了DNA，而小耀這樣的管家更是讓體驗極度舒心！如果五星滿分是5分，我願意為這裏打10分！已經安利給所有親朋，下次來版納的理由，大概就是“想再見小耀一面”吧～💖