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Yida88
Phòng Queen
Lưu trú vào thg 3, 2025
Vợ chồng
2 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 21 thg 4, 2025
Everything is perfect in this hotel. Built around very old trees, the green open space and the industry chic building style and interior blend beautifully together. Service, breakfast were all top notch. We also really loved the location. As it is within the Taoxichuan art and culture space, we could walk to some nice restaurants and check out the artist markets very conveniently. Highly recommend and will stay again when we return next time.
Dịch
6/7
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!來自陶溪川川上行的誠摯問候!感謝您選擇與我們共度一段陶韻悠然的旅居時光。恰逢春日煥新,誠邀您於2025年5月1日預熱前至4日重返陶溪川,參與「春秋大集」這場民族文化與世界藝術的對話盛宴——近千位國內外藝術家與手工藝人齊聚文創街區,以瓷為媒、以手傳心,在紅牆青瓦間演繹非遺煥新特展,於國際藝術展區碰撞東西方美學火花。川上行酒店由國內著名建築設計師打造,將工業遺產蜕變為充滿設計感的藝術空間,步行可達的陶溪川文創街區每日創意湧動,每週五至週日更設主題市集,讓您隨時捕捉陶瓷藝術的靈光碎片。期待與您再會於窯變磚牆與工業風交織的詩意居所,共釀陶溪川獨有的春日記憶。
Nshkwj
Phòng suite Deluxe
Lưu trú vào thg 4, 2025
Vợ chồng
6 đánh giá
5.5/10
Đăng tải vào 3 thg 5, 2025
the hotel is nicely designed, but the service need improvement for this level of price (3188 rmb per night). Compared to other hotels where the staff doesn't speak English, here it is particularly difficult to be understood and even with my correct level of. Chinese they don't understand. The outdoor tables at breakfast area are not cleaned, the staff looks at you cleaning the tables without helping. There is a lack of plugs in the room, in particular no plug around the 2 desks. The welcome fruit platter was not there when we arrived. The hotel is difficult to find, the main entrance is difficult to find, the staff doesn't want to get up when you ask out of the window where to get in. The staff doesn't know where to click to open curtains in the room. So architecture, design, location are great - experience is so so, the staff doesn't feel warm.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for choosing our hotel and sharing your valuable feedback, which we take very seriously. We sincerely apologize for the inconvenience caused by extended check-in procedures during peak holiday demand. Your understanding during this period is greatly appreciated as we work diligently to enhance our service standards.Regarding your navigation concerns, please be assured that our team personally escorted you to every pickup point during your visit to ensure a seamless experience. As a gesture of hospitality, we provided a complimentary hotel-branded gift upon check-in, complemented by our standard offerings of fresh fruit, welcome amenities, and evening tea. To address the extended wait times during peak periods, we have implemented enhanced staffing protocols and real-time resource allocation systems. These measures include proactive guest need anticipation (e.g., pre-departure coordination) to prevent recurrence of similar situations.We acknowledge there were communication gaps during your visit and have taken immediate corrective measures. Specifically, we collaborated with our campus property management team to optimize entrance signage and pathway design, creating clearer directional guidance while preserving the property's discreet elegance that harmonizes with its historic surroundings.Your insights inspire us to continuously refine our service precision while maintaining the authentic, low-key charm that defines our property. We look forward to welcoming you again and delivering the warmth and attention that merit your distinction.
JING
Phòng 2 giường
Lưu trú vào thg 12, 2024
Gia đình
9 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 3 thg 1, 2025
I have been to this hotel before, and absolutely enjoyed it, so I brung my family here again. This hotel has a lovely atmosphere, it also has a convenient location and a beautiful room design. if I come to visit Jingdezhen again, this hotel will be only option.
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your kind words and for choosing to return to Chuan Shang Hotel with your family. We are thrilled to hear that your previous experience was enjoyable and that our lovely atmosphere, convenient location, and beautiful room design have left such a positive impression on you. It is guests like you who make our job rewarding and motivate us to continue providing the best service possible.We look forward to welcoming you and your family back and ensuring that your stay with us is as delightful as your previous visit. Should you visit Jingdezhen again, we are honored to be your only choice and will do our utmost to make your stay memorable!
Dubai Phil
Phòng Queen
Lưu trú vào thg 6, 2024
Vợ chồng
7 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 22 thg 7, 2024
The location is excellent, the design and service is perfect.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback about your recent stay at CHUAN SHANG XING. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!