Jerusalem Inn by Smart Hotels

Excellent location but room maintenance is poor.

It was in the middle of the city center

I stayed in a double room with a private bathroom for three nights. Location was very convenient. A couple of minutes walk to Jaffa Street where the light rail is located. Ten minutes walk to old Jerusalem. The a/c was good and cable tv showed French open…yay. I had room facing street and on the evening of sabbath, it was very quiet. Then Sunday night there was some soccer game, maybe finals of the champions league…I dunno but it was a tad loud. I read from other reviews that there’s a club next door. It’s not a club but more like a couple of bars and one with outdoor seating. The noise wasn’t that bad and I was on the lowest floor on the side closest to bars. Room was relatively clean, though linen had a few stains. The pictures I’ve seen on this site of the property are a bit misleading. The safe in the room is non functional. Also the rainfall shower head was more like garden hose shower head. The refrigerator was noisier than the noise from the bars. The chambermaid’s kid plays soccer in the hallway during the day while she’s cleaning so that can be annoying if you need to rest during the day.

The only good thing about this hotel was location. The first guy staff was good. There was no elevator so second floor ****** with suitcases. He did carry them up for us, but there was no one there to help when we checked out. Even though we askedfor someone. There is no one there from 11pm to 11am. You are given a whats app number to call. We had a very loud bar beside our room that went till very late. Then people talking and chanting till 1 am. Bring ear plugs! The patios doors wouldnt close, the fridge needed to be defrosted. There was a bed mattress in stairway. The only reason to stay here is location and price but be prepared

The coworkers have been very friendly and helpful

Just a few steps away from Jaffa street, the hotel is really in a great location. The room was quiet big and comfortable (despite the carpet on the floor), clean and quiet. Suggested if you need something easy in the center of Jerusalem