Các đánh giá Canopy by Hilton Jersey City Arts District

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Hello, how about I only stayed one night for the reason that the air conditioners did not work and they did not offer me to change rooms and I saw preferential treatment to other clients. The truth is I am very dissatisfied with the hotel. I would never stay there again, it was a bad experience. For my family . And I would like to know if you can offer me a refund because it was something beyond my control.

When I came they gave me twin bed , and my booking was for king size , then I called the guy from the reception and he was super helpful and friendly, he apologized and offer me bigger room , but sadly the bigger room was heater doesn’t working and the room was dirty from people before , I called the reception again and he offered me to change room but I didn’t want because already was late 1:30 Am , I just wanted to sleep after long time flight, so I covered myself with blanket and slept until next day , next day I discovered that the sink leaking water. So problems never end with room , the two reception guys was super friendly and helpful and they offer me to fix and change but anyway I didn’t have time for that, but after all I think the location is perfect and the bed so comfortable, i guess it’s just by chance to have same my problem , Also I be aware of one African American reception guy, he is so rude and he speaks in bad way, I let my baggage at hotel and went out and once I come to pick it up I stayed for about two hours in lobby sofa , seems that he didn’t like that , and start to speak in rude way and very aggressive.

Very clean and convenience for trip in new jersey city and nice staffs during check in and out.

An alternative to hotels in the New York City. It’s well designed and it’s much more quite than the city.

Hotel is very new and clean. Staff are friendly and helpful. Location is excellent with a 2 min walk to PATH station. Decent and comfortable stay overall

Great hotel - new hotel in good location near the PATH station. Service by hotel is great, beds are big.

Trendy, unique hotel just steps from PATH subway service to downtown and midtown Manhattan. The room was huge with high ceilings. Highly recommended.

No fridge

房間比較寬敞，衞生一般，個別枕頭上黑黑的，不知道是沒洗乾淨還是布料的原因，衞生間的隔板上一層灰，床上還莫名其妙出現兩個別頭髮的鋼夾子....

房間很乾凈，設施很新

環境真的很不錯，但是這服務真很奇怪，居然一瓶水都沒有給客人備着，半夜抵達，真還衹能打開龍頭咕咚咕咚喝飽。另外，我明明訂的是大床房，變成了雙床房，半夜不計較了，也就睡幾個小時。

酒店乾淨整潔

房間內配有膠囊咖啡機，味道不錯👍。前台小哥很熱情。酒店可以寄存行李。我們退房後存放行李，然後去中央公園和五大道觀光。酒店隔音效果稍差，有一晚能聽到隔壁的電視聲音。