Days Inn & Suites by Wyndham Jeffersonville IN

We were greeted after a long road trip only to find out that our room for 2 nights for 5 people (2 queen beds & 1 king bed) which was reserved was given away to some one else for my stay on July 13 & 14. When I first arrived and I gave my name, he originally said that there is no reservation under my name. When I pulled out my reservation confirmation, he then admitted that my room was given to someone else. He said that the person did not leave and stayed longer than expected and told us that they couldn't have them leave as the housekeeping staff already left. I said I am able to change the bedsheets my self, I need my room as reserved. They had no other room for us. He suggested for us to go to another hotel. He found us a room at the hotel next door but the room was slightly smaller and not what I had booked. We had no choice but to go there because it was late, we were tired and we needed a place to sleep. As a Wyndham member, that was totally not acceptable. If the hotel next door would not have had a room, I don't know what we would have done. As for the location, it's by the side of the highway and has an abandoned building next to it (looks a little creepy).

It was very relaxing, I was checked in accuracy and friendliness and very welcoming and i was very content with privacy and cleanliness with the room. I will definitely come back when I need a motel room

Roaches toilet overflowed no hot water Roaches everywhere never got Mt money back Roaches in the room by the coffee in the elevator my family couldn't shower no hot water we drove from Buffalo ny for a funeral