Stephanie
10 tháng mười hai, 2023
I say this hotel last week and four days later I stayed again. Both times were awful. I would have not stayed the second time if I would’ve been able to get a refund. When I turn my sheet back, there were little hairs all over it from the previous person, so apparently the housekeeping staff did not change the sheets. When I went downstairs to talk to staff, they informed me that housekeeping had already gone, but offered to let me change my own sheets. I took the sheets back upstairs and decided that I did not want to change my own sheets and touch someone else’s filthy sheets. I then went back downstairs and demanded a new room. This has been the most awful hotel I have ever stayed in my life! The elevator barely worked. You felt like you were gonna get stuck on it. The staff was very very unhelpful. Any other hotel would’ve offered to change the sheets for you, especially when there was more than one person standing there working. It’s sad that you have two completely horrible stay in one hotel. The first time maybe it was just an accident that there was no phone in the room the second time the phone didn’t work, couldn’t plug it into the wall. I hope and pray that someone reads this, and makes another decision because the smell the cleanliness, and the rudeness is worth not staying!
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