Merkure Jeddah Al Hamraa Hotel

Các đánh giá Merkure Jeddah Al Hamraa Hotel

Merkure Jeddah Al Hamraa Hotel

Al-Hamra'a, Al-Hamra'a, Jeddah, Makkah Province, 21572, Saudi ArabiaXem thông tin khách sạn
Merkure Jeddah Al Hamraa Hotel
Merkure Jeddah Al Hamraa HotelMerkure Jeddah Al Hamraa HotelMerkure Jeddah Al Hamraa Hotel
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Đánh giá của khách

4.3/5
Rất Tốt
215 đánh giá
Đánh giá đã xác thực
Vị trí4.3
Trang thiết bị4.2
Dịch vụ4.2
Vệ sinh4.3
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Tất cả đánh giá(215)
Đánh giá tích cực(209)
Đánh giá có ảnh/video(30)
Chủ thân thiện(28)
Thời gian lưu trú tuyệt vời!(27)
Vị trí thuận tiện(18)
Sạch và gọn gàng(16)
Rất đáng giá tiền(16)
Phòng lớn(10)
Tuyệt vời khi đi công tác(9)
Gần biển(8)
Đánh giá tiêu cực(6)
SAGGAF
Phòng Twin cao cấp - Không hút thuốc
Lưu trú vào thg 11, 2024
Người đi công tác
17 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 12, 2024
The location is perfect, the reception is very helpful, and very good breakfast.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking your valuable time to write to us,First of all our sincerest apologies for the inconvenience you experienced. We always strive to give the best service to our guests and we are extremely sorry that we did not meet your expectations.We will make sure we share the feedback with our staff to ensure it does not happen again.We hope to see you again soon to change your expectations.Sincerely,Mercure Management.
Iwan/Ikhwan
Phòng Superior King không hút thuốc
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
33 đánh giá
3.2/5
Đăng tải vào 16 thg 10, 2024
One Cheapest international chain hotel in Jeddah.. small no view room, bit Humid carpet. Water at bathroom but yellow. Old furnished, with firm bed matras. Breakfast not that bad..but no standby cooker at the egg stay, lazy for service. They lock the fitness center and the pool. You have to ask them if you want to use it.
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Queen Jane
Phòng Superior King không hút thuốc
Lưu trú vào thg 11, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 1, 2025
Nice hotel
Dịch
Tài Khoản Khách
Phòng Superior King không hút thuốc
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
2.5/5
Đăng tải vào 19 thg 1, 2025
The rooms are spacious and the bed is comfortable but the room has high humidity dumped and a strong smell. The bathroom is spacious but old and the sink is clogged . The location of the hotel is close to the seaside but not shops or restaurants close by
Dịch
Ibrahim Eid H
Suite junior 1 phòng ngủ không hút thuốc
Lưu trú vào thg 10, 2024
Một mình
137 đánh giá
3.2/5
Đăng tải vào 10 thg 11, 2024
Shower 🚿 just dripping Bcz tap very old , Resturant eggs smell till lobby and no one care about from administration, Honest say I was thinking I am at no star hotel from everything
Dịch
Phản Hồi Từ Khách Sạn: Dear Distinguished Guest,Thank you for taking the time to tell us about your experience at Mercure Jeddah Al Hamra Salsabil Hotel, we strive to provide an excellent service experience for every guest; therefore your feedback is very important to us. Please be assured that we are taking appropriate steps to address the problem and prevent future occurrences. We appreciate your concerns, and we hope you will give us the opportunity to serve you better in the near future.Sincerely, Mercure Management
Tài Khoản Khách
Phòng Superior King không hút thuốc
Lưu trú vào thg 9, 2024
Vợ chồng
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 25 thg 10, 2024
Nice hotel in a nice area. The place needs renovation and they are working on it. Good value for money and very good breakfast.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
ANWARTAIZ
Phòng Superior King không hút thuốc
Lưu trú vào thg 11, 2024
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 1, 2025
It’s too comfortable and so clean I’m sure next trip I will be there again. 🥰🥰
Dịch
Phản Hồi Từ Khách Sạn: Dear Distinguished Guest,Thank you for taking the time to tell us about your experience at Mercure Jeddah Al Hamra Salsabil Hotel, we strive to provide an excellent service experience for every guest; therefore your feedback is very important to us. Please be assured that we are taking appropriate steps to address the problem and prevent future occurrences. We appreciate your concerns, and we hope you will give us the opportunity to serve you better in the near future.Sincerely, Mercure Management
Tài Khoản Khách
Phòng Superior King không hút thuốc
Lưu trú vào thg 7, 2024
Vợ chồng
3 đánh giá
3.2/5
Đăng tải vào 23 thg 8, 2024
I was surprised that this hotel belongs to Accor group. This is very below than Accor standard. We booked King size bed room, but it was just a double bed. When Asked at the reception they said, it is their king size. Breakfast was below the standard. never recommend to any one.
Dịch
Phản Hồi Từ Khách Sạn: Dear Distinguished Guest,Thank you for taking the time to tell us about your experience at Mercure Jeddah Al Hamra Salsabil Hotel, we strive to provide an excellent service experience for every guest; therefore your feedback is very important to us. Please be assured that we are taking appropriate steps to address the problem and prevent future occurrences. We appreciate your concerns, and we hope you will give us the opportunity to serve you better in the near future.Sincerely, Mercure Management
Tài Khoản Khách
Phòng Superior King không hút thuốc
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
3 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 10 thg 2, 2025
Clean, near to tourist spot, convenient location. Will come back again
Dịch
Rizki Lucki Satria Putra
Phòng Superior King không hút thuốc
Lưu trú vào thg 7, 2024
Một mình
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 2 thg 9, 2024
During my recent stay, I noticed that none of the receptionists spoke English, which was unexpected given that I was staying at a Mercure hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Ibrahim Eid H
Phòng Superior King không hút thuốc
Lưu trú vào thg 10, 2024
Người đi công tác
137 đánh giá
2.2/5
Đăng tải vào 1 thg 12, 2024
Far and not clean , shower room not good , hotel same 2 star quality
Dịch
Phản Hồi Từ Khách Sạn: Dear Distinguished Guest,Thank you for taking the time to tell us about your experience at Mercure Jeddah Al Hamra Salsabil Hotel, we strive to provide an excellent service experience for every guest; therefore your feedback is very important to us. Please be assured that we are taking appropriate steps to address the problem and prevent future occurrences. We appreciate your concerns, and we hope you will give us the opportunity to serve you better in the near future.Sincerely, Mercure Management
Milin
Suite Executive hai phòng ngủ không hút thuốc
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
8 đánh giá
3.5/5
Đăng tải vào 30 thg 7, 2024
Not impressed since check-in and booked a suite room but were given a normal room and told us it was okay and would get another room. We reserved a 2-bedroom suite. We refused so we went to protest at the new counter and got a suite room. come At the end of the day of checking out from the hotel, the staff did not help. It's okay if you don't carry your luggage. There probably won't be a next time here.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Marj Lim
Phòng Superior King không hút thuốc
Lưu trú vào thg 6, 2024
Người đi công tác
31 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 8, 2024
Friendly services, improved F&B and best of all, rates maintain the same during peak season.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Tài Khoản Khách
Phòng Superior King không hút thuốc
Lưu trú vào thg 5, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 6, 2024
Great location by Red Sea. Clean and very comfortable with good selection of breakfast items. . Staff are very helpful. Would stay again
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,We very much appreciate your comments regarding your experience at the Mercure Jeddah Al Hamra Salsabil Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve continuously the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Hotel Management
Tài Khoản Khách
Phòng Superior King không hút thuốc
Lưu trú vào thg 2, 2024
Người đi công tác
2 đánh giá
1.0/5
Đăng tải vào 10 thg 3, 2024
I booked and paid in advance. big problem coming as I checked in hotel people who said NO ROOM asked me to stay another hotel ... how come ?????? I also want to complain Trip.com what's protection to guest who is booking is surely confirm ALL are no problem when I arrive to hotel????? I go for business trip many mant times it's first time to let me disappointed and terrible. Please refer to above complain to let me know details. otherwise I don't book hotel via Trip.com in the future
Dịch
Phản Hồi Từ Khách Sạn: Dear Distinguished Guest,Thank you for taking the time to tell us about your experience at Mercure Jeddah Al Hamra Salsabil Hotel, we strive to provide an excellent service experience for every guest; therefore your feedback is very important to us. Please be assured that we are taking appropriate steps to address the problem and prevent future occurrences. We appreciate your concerns, and we hope you will give us the opportunity to serve you better in the near future.Sincerely, Mercure Management