eimk15
ngày 23 tháng 4 năm 2024
The hotel room was really untidy and in poor condition. Our room was also clearly in one of the old areas of the hotel, far from everything, and I thought that for that price we paid you could even get a sea view, but our window was facing the hotel's parking lot. There was a hole in the sofa, there was a hole in the wall in the bathroom, and there was a lot of dust in the light fixture, which can already be a fire safety risk. These were also never cleaned. There were also holes in the curtains. The hotel restaurant staff was also really rude/improper. Especially one older lady here. There was no mention anywhere that the breakfast/dinner does not include e.g. soft drinks, but on the third day the waiter came to yell at us in the middle of the meal and demand payment for the drinks we drank. After a long conversation, we were able to discuss the matter with him and for the rest of the holiday we drank water at his command. Soft drinks were reportedly not included in the half-board, but there is no black and white about this, so we couldn't possibly have been aware. We didn't drink alcohol, because we knew that at least it wasn't part of the half-board. There were also always screaming children in the restaurant and the noise level was really high anyway. You were never allowed to eat in peace. I wouldn’t recommend this hotel to couples, it’s really like a family hotel. The only good thing about our vacation was the wonderful views and the clean pool area. The water was turquoise and tall palm trees like from the Maldives.
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