Kwanza Resort

Great hotel, clean and breakfast was amazing! Had a great stay overall

Very nice

Awesome

房間很漂亮

I booked a bungalow with a private pool and never got to use the pool because it was filthy… all sorts of dead insects. Requested twice for the pool to be cleaned and it was never cleaned. We were 2 people in my room but for some reason, house keeping only replaced one set of towels, we had to call a few times to request towels. The hot water in our room wasn’t working properly for the entire 5 nights that we stayed. The bar man at the hotel pool bar doesn’t use gloves when he is making drinks. I politely requested that he used gloves and he was quite rude in response… The bar was swarmed with flies and bees. Wouldn’t be the case if it was cleaned properly. The breakfast selection is not the best, the same food items are served every single day with little to no variation. The waiters at breakfast are also not so efficient as you have to make a simple request twice before you are attended to. I found it particularly odd that on the morning of our departure, the response to our request for late check out was a demand for the payment for the room charges (mini bar, drinks etc.)… typically, all charges are cleared during check out. We requested a porter to assist with moving our bags for check out and it took over 20 minutes of us calling repeatedly to get one over. we visit a new country for my birthday every year and this was the first hotel I’m staying in that made 0 effort to make the stay or the day special. No minimal gesture… not even a card or a simple birthday wish. A friend of mine informed me that she called the hotel to book a surprise gift and spa session for me but got frustrated because she was getting passed on to different departments for over half an hour. She gave up. Absolutely would not recommend for luxury travelers. You’d be frustrated. this experience was disappointing and most definitely falls short of 5 stars. More like 3 stars. Will do a more thorough review with videos and pics on my social media.

We went to Kwanza for our honeymoon and although I wanted the trip to be so great, Kwanza took me by surprise, it was just perfect and both my husband and I loved every minute of our stay. The resort's location is 1:30 minutes from the airport, quiet, secure and surrounded by the most beautiful shades of blue clear waters. we particularly opted for the ocean view rooms, as we imagined getting up to that wonderful view and sleeping to the sounds of waves crashing on the rocks. we were warmly welcomed by Abdul, a driver who the hotel organised for us. At the hotel reception, Wilfred, Rhamadhan and Wallid welcomed us. Wilfred was very helpful and let us know about all the activities that we could do on the island. The food was just to die for. Buffet from breakfast through to dinner. We paid for all-inclusive so we had access to everything on the menu apart from a few drinks. The bar staff is so friendly, and professional. Don't forget to ask Jamal for a Dawa, that's the local cocktail and you won't regret it. ask for water through room service as you cannot drink from the tap. I could go on and on about this amazing resort, so ill stop here and encourage to go if you were thinking about it.

My wife and I went to Kwanza Resort for our honeymoon, and it was the most amazing holiday we ever had. Everything was perfect. First, the location. On the south of the island, Kwanza is quiet and overlooks beautiful turquoise waters of different hues. We did not tire of observing the horizon. Second, the setting. The resort is gorgeous, with flowers and tropical plants everywhere, and elegant buildings that fit within the landscape. Third, the activities. Aside from the ocean, in which one can swim, snorkel, cruise, observe dolphins, the hotel has sports facilities, spa, yoga and cocktail classes, and daily evening music performances.100 meters away from the resort is the Salam Cave, in which one can feed and swim with turtles. Fourth, and most importantly, the people. The Kwanza staff is full of kind, warm, thoughtful and fun people which made our stay incredible. They were all amazing, and we are grateful to all of them for the ways in which they made our stay so magical. Special mention goes to Wilfred, who generously gave us tons of information and good advice. Similarly, the bar team was amazing and fun, and we will miss their fantastic cocktails (try the local dawa cocktail). Thank you to Rashid, Jamal, Queen, Zacharia, Jackson, Robert and all the others! And finally, the restaurant team was fantastic in making sure that we were always taken care of. Thank you to Latifa, Jacob, Fredy, the two Neemas, Mary, Felister, Clever, Masoud, Rehema and all the others. A special thanks to the executive chef, who cooked us a special and delicious dinner one evening. Our honeymoon would not have been nearly as amazing if these people hadn't been there. They treated us with the highest form of hospitality and kindness, and we cannot wait to see them again. My wife and I could not have imagined better for our honeymoon and I am sure that we are not the only ones. In short, do not hesitate, go to Kwanza!

Thank you Kwanza team for an amazing stay and experience! We were received by an excellent team - Mwansuda, Fredy, Neema and Mercy were so professional, caring and kind and made us feel right at home. The environment is beautiful and the service is 10 out of 10!

Recommend this hotel a million per cent. From start to finish the service was amazing. Special shout out to Rashid and Johnstone who from the first day remembered our drinks order and always served us with a smile. The hotel managers Ajay and Ahmed were super friendly and upgraded our room to a swim up room and it completely made the holiday. AJay arranged for us to have our favourite sushi on the last night and helped to make our stay enjoyable. The swim up room we had was Absolutely stunning, we even had an outdoor shower! The sushi was delicious and recommend trying out the resturant during your stay. We will definitely be returning. Thank you Kwanza!