Neelam Residency

Tat-ally disappointed very poor hotel management drinking water not provided hot water not available for bath.

Hotel is very reasonable for the rate and has a very nice attached restaurant for lunch and dinner with veg thali which is a unique combination of many types of food from all over india. Hotel management is very friendly and attentive to any needs

The hotel does not even deserve 1 star rating but there was no provision for giving no star. Given below are the issues. - the hotel and the room was absolutely pathetic in cleanliness, especially the room which was seen with dust and cobwebs all around and more so inside the bathroom. - the bucket and mug in the bathroom was very slimy which i cleaned personally. - one of the walls in the room was seen with pan spit stains. - in the cabinet there was no rod to put up the hangers. Also old torn newspapers were seen inside the cabinet placed as some kind of mat. - in the morning there was no hot water for some time. When i informed the same to the reception they sent an attendant across to check who informed me to open the left tap for 5 mins and then the right tap for 5 mins and check ! - the ac remote was all damaged and stuck with cello tape and was not working properly. Even the swing of the ac (internal unit) was not working. Even if we get the hotel complimentary next time, we would not like to stay there.