Tài Khoản Khách
ngày 6 tháng 3 năm 2025
We were a group of 8, most of us took individual Executive or Deluxe rooms while others took twin sharing rooms. The Travel Desk - First, they mentioned an airport pick up in an Innova at INR 800, but when you speak to the travel desk, they state 1200. Instead, they offer an Etios at INR750. Next, when we wanted to avail 2 Innova’s for sight seeing, they quoted Rs. 2500 for each car, to cover pre determined route of sites, over 8hours 80 Kms. But when we asked for a customised itinerary, they quoted INR4500. Not sure of the logic as we wanted to skip half the places. The property itself is derelict and highly neglected. Carpets peeling, leaking roof (complete with bucket to catch the dripping water) and chunks of ceiling dropping off. The pool is mossy and the area around is a carpet of pigeon poop. Once you check in, they just give you a bunch of numbers to call for any help. My room, the water kettle was not working and had to be replaced. They actually asked me to use another plug point on the table for the kettle…then realised the kettle isn’t working. No toiletries provided, including hand towel or mats. You need to ask for replenishment of basics, like water and tea coffee. The walls between the rooms are paper thin. I spent all night awake as the neighbor was snoring. My friends needed to change 2-3 rooms as there was drainage issues, housekeeping, water in the loo, etc. Food is overpriced and the crockery/cutlery looks like its been wiped and recycled, not washed. Breakfast was moderate, but we opted to skip it for the most part. Kitchen shuts so no room service post 11pm. The washrooms attached to the reception are like public urinals, no soap, tissues, etc. Lastly, the hotel lobby runs on bare min lighting. So gives the reception an overall feeling of neglect and shady (lacking security). The reception is not keen on soliciting feedback at check out or addressing concerns overall. Overall, it’s a no go for family, ladies and anyone who seeks a bare min standard of stay. Avoidable.
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