Mr & MRS Smith Royal Heritage Haveli

A beautiful haveli set in an 18th century hunting lodge. The facilities are excellent (in particular the pool and spa) and Kigelia restaurant has tasty food albeit with hotel-level prices. The team of staff are highly attentive but we were let down by issues with the hot water supply and water pressure in our room. This meant we could not properly shower on one of the two nights of our stay. We flagged this to the maintenance team but they were unable to quickly resolve the issue. When we spoke to the front office team at check out we were offered a 300 rupee discount which we found a little insulting given the premium nature of the hotel. We spoke to other guests who had experienced the same issue with a lack of hot water. I sincerely hope this is a one off issue and other guests have a better experience.

I booked this hotel for three nights, eight months in advance, specifically requesting the Blue Room, which was confirmed at the time of booking. The hotel required full payment prior to check in, which I complied with. However, upon arrival, I was informed that the room was unavailable—something I was shocked and disappointed about, given how far in advance I had booked and how much I was looking forward to it. The manager explained that the room would be available after the second night and, in the meantime, we had been upgraded to their best suite. The Pink Suite was spacious and had a huge private deck (though not very usable in the heat), a gorgeous bathroom, and an incredibly comfortable bed. However, the overall decor was nowhere near as stunning as the room I had booked. This experience made me feel like the hotel prioritised another guest and I felt misled. When we finally moved to the Blue Room, it exceeded all expectations—absolutely stunning and one of the highlights of my trip to India. The hotel itself is a peaceful oasis, and we dined at the restaurant every night. The food was excellent, the wine selection impressive, and the chef and wait staff were outstanding. A special mention to Saritha at the Frangipani Day Spa—I had a salt body scrub and massage, and she was an exceptionally skilled therapist. Overall, it was a wonderful stay that met my expectations, except for the frustrating confirmed booking override at the start. There are lots of stunning heritage hotels to choose from in Jaipur, so I would hesitate to book again, fearing the same thing could happen.

My wife and I have been travelling around Rajasthan for the last two weeks and stayed at a number of different hotels in both cities and the countryside. This hotel rates as one of the better ones that we’ve stayed at. It is set in a lovely secluded environment with a garden, surrounded by the bustling noisy environment of central Jaipur. We were able to stay in two different rooms while staying at this hotel, both were really spacious and clean. The food in the hotel was very good and I think reasonably priced despite what I’ve read elsewhere on TripAdvisor relating to this hotel. We would definitely stay here again, and as many other people have described, this hotel is populated by a fantastic team of staff, despite it being a hotel that has only 23 rooms. I was particularly impressed by the staff with whom I was unable to share a common language, who despite this communication issue were really happy to help and gain assistance from others in their team. The staff that I would like to commend are: Shelda Soni Nandu Meetu Bhawani Sanjay Prithvi

We were thoroughly spoilt at the Royal Heritage Haveli. This haveli hotel is an oasis of Indian regency and sophistication. All of the hotel staff including Revanshi at front desk, and Mitu in the restaurant, were phenomenal and went above and beyond to make the stay comfortable and memorable. The spa was amazing and we had brilliant massages and advice from the on site Ayurvedic doctor. A special shout out to our driver Ram Singh, who was patient, kind and generous with his time. I would highly recommend this hotel!

My husband and I visited Royal Heritage Haveli for a friend’s wedding and were absolutely blown away by the experience. The haveli itself has been tastefully restored and every room is unique and beautiful. The level of service from manager Shailja and her superb team was nothing short of 5 star. Really enjoyed our time at this lovely property.

It reminded me of luxury of 1960s Americana style. The premises were beautiful and were carefully maintained and cleaned. The property was gated. Both hotel management and the restaurant were attentively staffed and accommodating. The rooms were generously sized.