Diggi Palace - A City Center Hidden Heritage Gem

I recently stayed at the hotel, and overall, my experience was very good. I had initially booked a palace suite with a courtyard view but had mistakenly assumed it would have a garden view. Since I was traveling with my 5-month-old baby and wanted easy access to the property’s outdoor areas, I requested a room change. After speaking with the receptionist and later with the general manager, Mr. Wilson, I was accommodated in a Heritage Deluxe Room with a garden view. Mr. Wilson was exceptionally considerate—he not only arranged for an early check-in but also ensured that all guests, regardless of background, felt welcome with his warm hospitality and constant greetings. A special mention to the morning receptionist, who was kind, understanding, and accommodating. However, my experience with one of the night receptionists was disappointing. He came across as rude and seemed more inclined to be courteous only towards foreign visitors, which was quite off-putting. One suggestion I would love to share is for the hotel to consider adding a dedicated garden or play area for kids. It would be a wonderful addition for families traveling with young children. Despite the minor issue with the night staff, the overall hospitality, especially from Mr. Wilson, made my stay enjoyable. This would have been a 5 star if not for the minor issue with the night staff

We thoroughly enjoyed our stay at Diggi Palace. The grounds and hotel were very grand and the staff were very attentive and helpful. We particularly enjoyed the atmosphere of Diggi Palace. Our room was spacious and clean and the bed was very comfortable. We would stay longer next time.

Fabulous place, great attentive staff, excellent authentic Indian food. Very helpful to my partner when he was sick. Thank you Mr. Wilson. We will be back next year to see you. I will definitely be recommending your hotel to my friends and family.