ITC Rajputana, a Luxury Collection Hotel, Jaipur

I booked for my sister and her husband for their honeymoon , and requested the hotel staff to make it special by decorating the suite as a surprise when they first arrive. Staff threw some balloons onto their bed which is not the standard for a honeymoon, when all hotels do flowers/ rose petals or something special. The staff also were not aware that honeymoon occurs after the wedding , and instead wrote to me saying "your upcoming wedding festivities". The surprise we had for the couple was ruined, and we were disappointed. When I asked for something complimentary in return the staff and manager refused. I booked this place as it was known to be an ITC hotel, but it was not worth it. Hotel standards are not up to par and service is not so great for what you are paying . I wish I had booked somewhere else instead. Disappointing.

We didn't like the part that they are upselling the rooms as heritage which are nothing but the rooms that haven't been updated and they smell. I shouldn't be asked to pay more for an old room that smells. The breakfast was very average not worthy of a 5 star hotel. When we asked for a bellboy at checkout, they sent in room service to check on the mini bar while we were still waiting for the bellboy who never showed up and eventually, we have to carry our own bags to the reception with the help of room service. Poor service very average food. Not worth the money they charge.

10 out of 10. My group felt like royalty. We will be back next year.

Wonderful stay, reception allowed us to check in on arrival earlier than scheduled time. Staff was attentive and friendly, wonderful facilities. Highly recommend if staying in Jaipur

“An Oasis of Warmth and Luxury in Jaipur” My stay at ITC Rajputana, Jaipur, was truly exceptional. The warm hospitality and friendliness of the staff made me feel right at home. Every meal was delicious, showcasing authentic flavors, and the hotel’s commitment to hygiene and cleanliness was impeccable. The ambiance perfectly blends Rajasthani charm with modern luxury, creating a peaceful retreat in Jaipur. A heartfelt thank you to the ITC Rajputana team for a memorable stay—I highly recommend this hotel for anyone visiting Jaipur.

Luxury Luxury Luxury Absolutely beautiful hotel with amazing care of all the team who worked there