Tài Khoản Khách
ngày 22 tháng 8 năm 2023
This hotel can be classified at least 3 stars. It's divided in different buildings but only 2 are indicated as 4 stars, the others are 3 declared. So you think you are paying for 4 stars service and you find something very different. Rooms are quite renovated but the moquette is dirty both in stairs and rooms, the cleaning we had only 1 time in 4 days because they have few and slow people. In fact we had to try not to kill a big spider but pushing it outside the window with lot of difficult. We have asked a quiet room during the booking at the top floor because I am ill and I need to rest much but the receptionist gave us a first floor room, in front of the stairs, so we could listen all people going around the building and children running on our heads even when I needed my noon rest. Result: we spent a lot of money for a very poor service. We didn't receive any discount at the beach and bistro of the hotel as promised. And last but not least a terribile breakfast, with many products of very poor quality and absolutely disgusting coffee, all served in a big restaurant without any rules to manage all guests. Very bad experience and worst of lot of money. Our vacation was completed ruined
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