Red Roof Inn Jacksonville - Orange Park

This has been a horrible experience. I booked my room for 2 nights on this site for the Red roof Inn. My money was deducted from my account before I even checked in but it told me I would pay at counter. Upon arriving, the clerk at night was seemingly friendly until I asked to check the “cleanliness “ of the room before I checked in.  She led me to check the room and stated it was the only one left and others wanted it. I found multiple “cockroaches “ alive in the bathroom. I advised the manager I didn’t want to stay there and her demeanor because more hostile. She told me because of my “ocd” she not sure I will find anything. We them had a conflict of payment issue, I was charged and her computer shows I wasn’t . She also gave me a copy of the “reservation “ cancellation.  I attempted to dispute the claim with “cash app” and they told me to first contact the “vendor “. I have no way to contact trip. Com about this grievance except through this review.

I didn't like that a number of lamps didn't have bulbs. The television didn't work; apparently the software application is corrupt across the entire hotel.

Clean but not ready I booked the room 2 hours before I got there and at 9pm it was ready. Finally got into the room at 9:30. The run was clean but there wasn’t soap or shampoo or conditioner.