SureStay Hotel by Best Western Jacksonville South

服務態度好，但房間設備差，下水道問題，門鎖問題，連續換三個房間免強住了夜，不推薦

Booked a King bed online and when I got there the front desk clerk explained that there were no king rooms due to a plumbing issue and then flat out refused to give me a refund leaving myself and my husband stuck with a double queen bed room. We were specifically looking for a hotel with a King room available and only booked this hotel because it had one available. Also, the property looks nothing like the pictures, Its a run down dump in a disgusting area and was a horrible experience altogether 😪.

The Petals family are notorious for NOT maintaining their facilities. 1). Parking lanes are too tight, you can not get in and out of your vehicle. 2). Roaches in the rooms and in the breakfast area. 3). Weekend breakfast is supposed to have sausage, biscuits & gravy on the weekends and only had on 1 Sunday in a month. 4)TV doesn’t work half the time. 5) toilet leaks water on the bathroom floor. Sink has a hole in the bowel that leaks water on the floor in the room. 6). They increased the price of the room by double ( unannounced).

Bathtub clogged, heating not working, not polite customer service. Fan in the bathroom noise.

I liked that it was clean no bugs, and they stayed true to there word about being able to pay at the hotel. Didnt charge a deposit either. I didnt feel real safe though because i couldnt double lock the door and heard screaming and horns going off outside, but other than that it was cool. Id stay again in a pinch.

We stayed here 2 days...We had absolutely no issues, the room was clean the bed was comfortable the tv worked. It served the purpose for what it is. I would stay here again.

Beds were uncomfortable. Air conditioner noisy, and tv did not work. Water pressure terrible

I have stated in convenience motels before but this by far is the most dirty I have ever been in. The sink was dirty, toilet seat was dirty, the bathroom floor needed to be wipe...I would give it a 2 out of 10. I was very disappointed. It looks very clean on picture but the room we stayed in was not anything I'm used to. And the only reason we had not left, it was because it was only for one night.

Second time in SureStay Hotel while visiting family and it was good for spending the night and taking some breakfast. The orange juice is delicious. The room always clean and comfortable. This time the shower wasn't so good, but in general it was pleasant experience.