Imperial Suites

My stay was good the only thing it was no microwave nor iron if y'all were to get those thing it would be perfect

There was a roach in the room staff wasn’t helpful remote to the tv wouldn’t work couldn’t get anyone at the front desk the inside of the room is nice but it’s in a hood area not as advertised online strong smell of **** outside

Second time staying here and I was just as underwhelmed as the first time. I forgot the bed’s squeak alot, the rooms dont come with a microwaves and the shower doesn’t have a door but this time my toilet didnt even flush. I called for maintenance and im not sure if anybody came but it flushed once every 12 hours and luckily i didnt have to go #2. The lights looked cool though if thats what you’re going for its definitely a moody place but dont expect to get busy without having the tv louder than the bed.

Property was decent, not really trashy or anything. I feel like the bathrooms could have been cleaner but overall a great experience just needs better cleaning throughout the entire room

i usually like staying here but the past few times it has been dirty. the room we stayed in was horrible this time. there was no toilet paper, the ground had crumbs, dirt, and leftover confetti on it. the volume on the tv wouldn’t work either.

The service has always been a lovely stay until I extended my stay for an extra night. Ms.Sheila had a great attitude. However, the janitor decided to burst into our room without knocking and demanded we leave. Note I had already purchased an extra room the night prior. I walked to the front desk, and a hefty set lady had a distasteful attitude toward me because of my appearance. She started to lose customer service and yelled her voice and stated, “This is how I talk” Well, from my seven-year experience in customer service, it has never been okay to yell and try to argue with your customers. She also tried to threaten to “ rebuke” my stay because she claimed I had an attitude. Rooms are nonrefundable, so her having that authority should be reconsidered for your company. Extremely unprofessional and caused a bad view on the hotel.

Bed very uncomfortable. Very noisy. Can hear through the walls. Room not supplied with necessities. Lacked toilet paper, Hair dryer, iron. Shower floor very slippery. Almost fell walking in. Fireplace did not work. No one available to talk to. Office closed in am when I tried to check out, so could not get a receipt for business expense. The whole place felt sketchy and not very safe. Will not be staying here again.

I didn’t like that I had to sleep with the light on all night. My bed made so much noise everytime my partner or I move. We had one light bulb in the light. I was displeased with the room.

The room was nice and very true to the pictures online. Next time will probably book during the week since how many people was just outside the property.