Residence Inn by Marriott Jackson The District at Eastover

In Mississippi for 2 weeks for work. My first week was great, but the second week started off a little rocky. I've unfortunately encountered some major issues with my stay, the even front desk agent was very unacommonadating with my concerns and did not take them seriously. As a result I called the Mississippi State Police for further assistance. This event caused me to be late the following morning, however in mist of it all I spoke with Octavia and she took the steps needed to correct part of my issue and then Jessica came in and followed up to help even further. Those two did more in 5 mins then Tyree did the night before which caused me to run late the next morning. I hope to reach out to the Manager and resolve my concerns. Thanks to Octavia and Jessica for all the help.

Work travel can be grueling. I have stayed at the Residence Inn Jackson Eastover many times over the past several years. Recently, when a new business engagement brought me back to Jackson, there was no question about where I would stay. The staff is friendly and very accommodating. Jessica B always looks out for me to select the location of the rooms that I like. The property is always clean, the beds are comfortable, and it’s located in a very nice part of town that is not far from shopping and restaurants. It is very nice after a hard day’s work to return to the Residence Inn. I truly feel like I am coming home.

Great customer service !!!everyone was very helpful and understanding of our needs!! Would definitely recommend this hotel for a quality stay

This was our second stay at this hotel. The rooms are very nice we everything you could possibly need in a great location. The staff is very friendly, Jessica B. has been at the front desk each time we've stayed. Honestly, her friendliness is the main reason we chose to stay the second time and will continue to do so in the future.

Staff was very nice, helpful & accommodating. Hotel manager was very welcoming. The lady preparing breakfast was fantastic. She was constant making sure everything was full & the stations were clean. She was also humming a tune while she worked which was very uplifting. She had an amazing energy about her. It’s so nice to be around someone who you can tell love & take pride in their job. I will definitely stay here every time I am in Jackson!

We just had a quick overnight stay. This was a great location and exactly what we needed. We would definitely stay again.