Hotel Rai

Turist Hotel

"I stayed there for two nights in mid-January. Well, well, well... First, it's not a four-star property. I mean, at all. The façade is boring, even an eyesore. The building was erected in the Soviet times, when beauty and elegance of construction was deemed superfluous and the overriding priority was to cram as many rooms as possible into a hotel at any price. So, it looks unwelcoming outside and resembles a huge dorm indoors. My room had an outdated layout and terrible sound insulation. The bed was OK, the equipment in the bathroom/shower area worked normally but the A/C roared like a lion and smelled. The open buffet breakfast was poor and scarce. On my first morning, I went down for breakfast only to find the buffet picked practically clean. It felt like a lost cause asking the staff to restock it. The next day, I arrived much earlier. It was better, of course, but this time the juice had run out, and my requests for a refill hit a brick wall. The housekeeping was simply abhorrent. I'd even say it was almost non-existent. They had NEVER cleaned my room by the time I got back (around 5-6 p.m.), so I had to call the front desk and insist they take care of it. (They did, but only after my calls.) The staff were extremely formal and in general did a sloppy job. Their English leaves much to be desired too. And—the icing on the cake—the hotel has been only partially renovated. I describe here my experience of the updated zone, so I dread to think what its dated sections are like... To cut the long story short, approach this property with extreme caution. Do not let the low rates mislead you."