Grand Nakı Hotel

AVOID THIS HOTEL. The stuffing who was working here almost ruined my holiday and my whole experience with turkey! Where should I start?, everything started with me looking for a taxi at 3am in the airport, they told me they have transportation so I asked for it, I never say yes or not since I was in rush in my airport, but I never said either I wanted “round trip” transportation! They wanted to charge me 110€ for nothing!, me and my friend got late so we were waiting for that taxi, it took long time so my friend took another taxi who charged us 30€ till the hotel… haha, when I got there they told me I needed to pay 110€ for the transportation, so I said I didn’t take the taxi so I won’t pay for a service I didn’t take! That person who was in the desk didn’t speak English or anything but via translator said bad words towards me. Next day I talked with the other guy I was talking about the transportation and I explained everything! He insulted me because I didn’t want to accept their scam, plus told me they wouldn’t clean my room in all those days I was gonna stay! WHEN I PAID FOR ALL THE SERVICE!!!! And if change the hotel they wouldn’t return any money. Then when I came to my “room” it was and a basement haha… when in the booking says “with city view”, it was in the floor “-1”, the smell was disgusting, the tv and phone didn’t work either!, plus the noise woke up in the morning because you can LISTEN EVERYTHING from your room! PLS PAY ATTENTION TO ALL THE BAD REVIEWS THIS HOTEL HAS!!!!! I didn’t and I had the worst experience ever in my life with hotels, I was afraid for my safety!!!!! Those guys were terrible, service, and place horrible!

excellent hotel with delicious breakfast. Extremely clean rooms.super location , close to everything . helpful and kind staff. especially Mr. Orhan. perfect service. ..Highly recommended .looking forward to come again . Thanks for your attention Mr Orhan

The worst place I have ever stayed for the following reasons. The room allocated to us was very small with no windows. We requested an upgrade and got another room which had a balcony but still small. In 6 days the bedding was never changed. The shower head was faulty. Opposite the hotel is a depot for deliveries and it was noisy. The owner's son was very unfriendly. The breakfast was just OK.

Here is the room we got for 150€ per night. I think photos are talking by themselves. I can also talk about the stinky smell and the sticky floor, or the rain falling down the ceiling on the beds. Just have a look at the shower head we got. The staff is overwhelmed and the responsable just adviced us to take the room, because we couldn’t find a better place in Istanbul at this time (we did just nearby), and « you are not in Istanbul to stay at your room » No coment, horrible stay

Very nice hotel at a very comfortable location. Staff is very friendly and helpful. Rooms are clean and breakfast is quite good. in the centre of all historical places. For sure will come back to have a great time in Istanbul.

The hotel is a decent stay for the money, clean and nice. The location is very close to Grand Bazaar, although you need to go uphill on a steep street. The room is very small and it took 2 days to make it warm, we needed to stay with the ac on non stop for it to be warm, the cleaning was made daily, changing the sheets, but very superficial cleaning. The breakfast is poor and not very tasty. They ran out of everything and most of the hot dishes were cold. They offered coffee and tea throughout the day for free. The area is safe and we didnt had any problems, you have a very good restaurant around the corner. All in all was a good stay.