Burj Al Istanbul

Very bad place , bad personnal , terrible breakfast , room very bad condition ! Please becareful from those Turkish people w working inside this hotel if the room has damage before they try to report you to booking .com to make money from you … it’s a scam hotel becareful really that happen to me …

The most terrible hotel , rude staff , breakfast is the worst ever and always staff sit eat same time of people are eating and from people buffet as well I never saw that in my life ! And after they tell you sorry sir we don’t have anymore bread and you paid your breakfast daily 12 euros nearly to tell you you can’t eat , room very dirty and broken shower , water came from everywhere , dirty sheets of the bed and curtains and during 4 nights of staying only 1 time they came to clean without changing the sheets bed …. Electrical plugs are broken and dangerous to someone can be electrocuted … this hotel should be only hotel without any star or better to be close honestly …. I don’t recommend this place to anyone …. Plus they are thief on reception !

Worst hotel ever ! Dirty smelly towels dirty floors sticky stairs dirty bathroom!! Room smelled awful😮‍💨 Kitchen where the breakfast get prepared needs to get inspected we saw inside the kitchen with our own eyes!! we ate our breakfast outside,they even offer shisha at breakfast hall while others eat and the hotel staff eats there too! you can not rest or sleep until 3 AM from loud music outside, Shisha smoke all over the hotel from down stairs till terrace!! Don’t book this hotel !! Especially if you plan your trip with children!!

1.DIRTY This place should be visited by sanitary inspectors first.The kitchen is disaster, very very dirty, so we eat our breakfast outside. Dirty towels (wet and not ironed), dirty flower, sticky and also in room there is a bad smell, mixed with smell of mold, shisha ( there is a shisha bar dow stair) and food. We change a room twice, a firts time there was a terrible room with dust and spider webs. Bathroom the day we entered a room, was dirty. I found a bunch of hair in a douche. 2.NO SLEEP There is a music outside till 3 or 4 AM, bad music. 3.A LOBBY It looks like the end of the war, like a bus station :(, even guys that work there try their best, but there is no condition for nothing. Do not go in this hotel never ever, it is scam.

The worst hotel ever. I was assaulted my the staff of the hotel for complaining about their poor service. They never cleaned the room. Never gave us the room we first got told to be given. The worth receptionist and the worth breakfast in the morning

The staff are excellent especially the manager volkan he is very helpful and works professionaly

Great location but keep in mind about hard car excess to the entrance. Very nice place overall it was not noisy even my room was fading to Istiklal Avenue.

Location is perfect, roof top is nice, room street view is so small,clean, quiet, elevator is very slow and busy most of time

Staff and managers are not coporate