Tài Khoản Khách
ngày 13 tháng 9 năm 2022
We arrived at the hotel unsure what to expect due to the lack of / mixture of reviews. The location of the hotel is fantastic, just off istikal street down balık sokak, it is in the middle of a ' hill ' but it's not a bad one at all, we had a pushchair and a guest with bad knees and both found it fine. We didn't find noise an issue and were on the 1st floor facing the street/entry way. The entrance to the hotel was clean and pleasant enough, the day receptionist was friendly and helpful. We didn't have any dealings with the evening staff but he always smiled and said good evening as we entered. Prior to our visit my husband called the hotel to ask for rooms close together ( we had 2 booked ), and to ask about transfers, whoever he spoke to at the time was helpful. We used transfers booked through the hotel both ways as the price was very fair - they didn't bring a car seat as requested either times which was disappointing, but we managed and this wasn't the fault of the hotel as he did ask them to bring one ( we heard him ask ). The rooms were nice, fairly spacious, equipped with a TV, fridge ( more like a cooler but it worked well ), safe & kettle with teas/coffee and bottles of water ( extra were on charge which is fair ). They were clean enough all though I would say they could have taken a bit more care with the cleanliness and with the room finishings as there was minor things like dust on the floor by the bed, and holes in the bed sheet , also wasn't enough towels for the number of guests staying ( we had 1 for 3 persons ) however this was soon rectified by simply asking. The bins and towels were changed daily. Note that theres a lift which makes all floors accessible, we didn't know this. For families theirs also a microwave in the lobby which can be used ( we used to warm our little girls milk ). The hotel offers breakfast but we didn't book it so can't comment on that. There is also a spa, on arrival we were told the hamam and sauna is free ( this may change ) but that anything else was on charge - however we didn't use the spa so comment on it. Not the best hotel we've stayed in, but we were happy with it and it did the job. We'd stay again if we were to visit again. For the price and being a budget city hotel it was nice enough. I'd recommend it if you're not looking for something extrovogant.
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