Tài Khoản Khách
ngày 29 tháng 11 năm 2024
Positive : The room was spacious, and the bathroom was pleasant, sufficiently large, and well-equipped. Breakfast was satisfactory, with a caveat regarding the provision of a croissant (see the negative section). The complimentary shuttle service to dine at the sister establishment, the "Duisdale Hotel," was appreciated. Negative : I. The reserved room was advertised as having a "sea view." In reality, the "sea view" was more of a "sea glimpse," barely visible in the distance. II. My wife, who does not eat hot dishes such as eggs, porridge, etc., asked for croissants. Initially, the response was negative, but eventually, the waitress brought her one croissant… The breakfast room is very small (see the following comment). III. The hotel was predominantly occupied by wedding guests. However, this is no reason to neglect "standard" guests like us: a) Upon arrival, we waited for five minutes at the reception desk before anyone noticed our presence. b) When we wanted to go to the lounge to enjoy some drinks by the fireplace, it was inaccessible as it had been merged with the small dining room to accommodate the wedding guests. IV. Since the hotel is unable to provide substantial dining options, we were offered the option to dine at the "Duisdale Hotel," a sister establishment of the "Toravaig House Hotel." We chose to do so. The food offered at the "Duisdale" is neither particularly affordable nor remarkable. In conclusion, we fully understand that the hotel was reserved for a wedding, but in that case, it should not accept reservations from other guests. If it does, the service for these other guests must remain consistent, which was not the case here. All these remarks were shared verbally with the staff present at the time of our departure.
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