The George Hotel

OMG where do I start, dripping wet from a rain storm when I got the hotel..I asked in the bar …where is reception…it’s here was the reply at the bar…Booked in a young man said ..I will show you to your room…I was confronted with a huge stair well..I told him I couldn’t walk up and requested NO STAIRS…I was told …IT WAS THE ONLY ROOM LEFT…So wet I just wanted out of my wet clothes so thought I’d give it a go climbing up, But up and up it went 32 stairs in all, I couldn’t get my breath as chemotherapy had damaged my heart plus I’d had an op on my knee for a torn meniscus..I was at the top of this hotel, room 11..The stench of this room still lingers in my throat, it was like someone had vomited in this room..I knew I couldn’t get down and back up for a meal so my evening meal that night was a pkt of crisps from my bag..So hungry I took these shockingly dangerous at one point stairs down for breakfast, but struggled to eat it for the smell of the room was still lingering in my throat..Normally in hotels after breakfast one goes back to their room but I knew I could only handle these stairs once a day..I would go to the Co Op next door and get a meal deal, this happened twice as the thoughts of having to drag myself up and down these stairs was for me just too much to cope with…Twice I got down for breakfast but couldn’t eat it, I have to admit the food was very nice but the smell of the room prevented me eating food there…I complained to a member of staff after going the local chemist for a strong pain killer, they informed me as my knee was so swollen to go to The Rambles (local hospital) as with my heart condition (A/F) they reluctant to issue a strong pain killer..The last day I was moved to room 7, one flight below the stinking room 11..then the music from the bar wa s a pain as I had to higher the tv to drown it out…I couldn’t wait to get out of that hotel..The bathroom was nice, the bedding and towels clean but the view in both rooms was much to be desired out of filthy windows…It amazes me on the web site it has the wheel chair symbol..I have lots of photos but not good with technology and don’t know how to send them…I am 74 years old, saved for this little break that I was imprissioned in a stinking room that I was informed was the DRAINS …no way was it the drains…The staff were very nice but the worse hotel experience I’ve ever had in all my years….300£ for three nights of hell..On booking I should of been informed there was NO LIFT…but 32 stairs to cope with…Apart from my knee I am just back from my doctors as the pain in my upper thighs is off the scale caused by the pressure of trying to pull myself up these stairs ,so Friday I now am booked in for cortisone injections to ease the pain that was NEVER there before the GEORGE HOTEL nightmare stay..NEVER AGAIN,this hotel needs a shake up…Mrs S.

This hotel is ideally located in the centre of Castletown. The rooms are spacious and comfortable and the food is pretty good. The staff are very friendly and helpful too. I would definitely stay again. We were there for the TT and there was a big screen right outside the hotel as well as frequent bus service to Douglas.

We loved staying at The George. Its a beutiful hotel and pub. Our room faced the castle and we enjoyed the balcony facing the castle and square. Very nice breakfast each day. We lucked up one night with traditional Manx muscians in the pub. The staff is great. We look forward to stayng at The George again.

We stayed for 3 nights in May this year. Lovely hotel with 11 rooms. We got a castle view room and it was fantastic and reasonably priced. All of the staff were nice and friendly. We got off to a great start each morning with a lovely full breakfast (guests only). We had three, day meals at their pub restaurant, all were great. Very comfortable place and definitely the main dining and accommodation attraction in Castletown.

Just returned from 4 nights at The George where we enjoyed really good accommodation and food. Room was well appointed, clean and warm, and well stocked with towels and all the stuff one might need. Meals were excellent with a very extensive breakfast menu. Staff were pleasant and obliging, and the whole atmosphere was friendly and relaxing. We'll definitely return to The George.

Our stay was quite pleasant. We enjoyed the friendly service and atmosphere from the staff. Always willing to ensure our comfort. Plenty of breakfast offered to our satisfaction. The bathroom was well stocked. Clean, big, white towels. Pretty quite after the bar closes. Able to get some wonderful sleep. In a quiet town, so close to the airport, with wonderful sites nearby. We would definitely stay here again.

The overall effect experience was underwhelming however I raised this with the manageress and I couldn’t have been happier with the resolution she provided. The staff are exceptional and I would recommend a stay here to any / all my friends

Loved our stay at The George and wish it was for longer! We thought the decor was lovely, we found the beds and rooms very comfortable, and the view of the castle was amazing. Our food at dinner and breakfast was excellent and they catered well with our allergy to treenuts. There was live music the night we stayed which could be heard in our room, but that was nice! Castletown is a great town and we enjoyed walking around the harbour and castle area. The bus service is excellent and easily travelled to Port Erin, Douglas and Laxey. We would definitely like to return to the Isle of Man and would stay again at The George. The staff were very helpful and friendly.

The Food.. we had a BBQ burger and chips, a fish and chips and a lamb bap with sweet potato fries.. all of the food was super fresh, inventive, beautifully cooked, well presented and flavoursome. Best food all round ever. Really impressive and great food. Excellent value for money.