Tài Khoản Khách
ngày 22 tháng 12 năm 2024
This is one of the worst hotel experiences I’ve ever had. I woke up to a mouse in my bed. It even scratched my head while I was asleep and left droppings all over the pillow. It was absolutely disgusting and completely unacceptable for a hotel charging over $700 a night.
When I reported it, the staff’s response was beyond disappointing. All they offered was an upgrade for a future stay—like I’d ever come back after this nightmare! They tried to excuse it by saying the hotel is in a jungle, but that’s no reason for failing basic hygiene and pest control.
This whole incident ruined my vacation. I couldn’t relax, I couldn’t enjoy anything—I spent the rest of the trip feeling anxious and disgusted. Absolutely unacceptable for a hotel that markets itself as a luxury destination. Save yourself the trouble and stay somewhere else. And if you do stay here, be warned: you might end up sharing your bed with a mouse.
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