Tài Khoản Khách
ngày 7 tháng 7 năm 2025
Unreal property, amenities, service, spa, and food. Truly the best in every category. Anel pulled strings to prepare the room per our request and was helpful throughout the stay. Alexa welcomed us to the property, adjusted our dinner reservation, and provided a thorough tour of the room (lots of buttons and tech) even taking the time to connect our phones to the in-room speakers. Marcos provided the most impeccable daily butler service with consistent and timely communication, checked in regularly, made sure we were aware of the activities available, ensured the room was cleaned promptly and mini bar restocked every day, adjusted dinner reservations, and even recovered items left at the pool . The spa concierge was excellent ensuring the pre-massage hydrotherapy session utilized all the amenities in a thoughtful manner. The massages are always top tier - Aseneth provided an incredible deep tissue/hot stone/CBD massages. At the Mousai rooftop, Blanca took excellent care of us - we sat in her section every chance we got. Mixologist, Jose, lead a fun cocktail class and made custom drinks at the Mousai lobby bar. Dylan was warm, friendly and authentic providing a solid tour of the property and updates on my membership.
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