Occidental Isla Cristina

怎麼説呢，，有點超出預期！！！！！！

OK so this hotel is absolutely amazing in many ways! I will get to my complaint in a moment.. its still getting 5 stars as my gripe is not as such the hotels fault and i could see the staff were as frustrated as most of us at what was going off.. anyway the hotel itself its Clean, the food is amazing, the staff are brilliant and the location is great.. we went for 8 nights and I can honestly say the 1st few days were fantastic and it was very calm and relaxed and we was so happy we chose this hotel!.. however on the friday night busses and busses of spanish children arrived they were all different football teams and I'm not kidding there must have been 150 of them all aged aRound 8 to 13 and this is where it went downhill for the whole 3 days they were here.. the children were ill mannered, misbehaving running round like ****** and at night in the corridors and around midnight they were banging hard on doors and running off laughing enough to scare my 6 year old boy thinking someone was hoing to knock the door in.. it was not nice and The queue for breakfast in the morning was awful with them all queuing up in their groups and then all pushing in with each other not caring about us people behind them were waiting to go in.. now onto the pool when these gangs of boys were in the pool they were all so boisterous and rude and im not just saying like kids are this was really bad and they made other children feel intimidated enough to not want to swim in there. I wish I had been warned about it and I would definately not have booked knowing this was happening.. however as soon as they left the hotel it got back to its beautiful, relaxing atmosphere again! My note to the hotel is to please let holiday companies know when this is happening so we don't pay our good money to have it ruined for those few days all in all tho this hotel really is fantastic but do not go end of may beginning of June as this is apparently a yearly event and when I say it was mayhem I am not using that word lightly.. but any other time you would not be disappointed and I would come back but not when this event is taking place x

Rooms lovely and large and very clean. Beds really comfortable too. Although we always found something we liked to eat, the food was always lukewarm! Animation team very loud during the day and late at night, so not very relaxing.

The hotel was comfortable, clean, and ideal for a peaceful getaway. Everything was well organized and the setting was just what we needed to relax. A huge shoutout to the entertainment team, who were simply fantastic — full of energy, and always ready with something fun to do from morning until night. A big thanks to Edu in particular, for always being in a good mood and making us feel truly welcome every single day!

The hotel is near a beach & walking distance of a small town with bars/restaurants. Friendly staff at reception but would question 4 star rating.

The hotel is clean and has a bustling vibe. The food is OK but somedays were better than others. We managed to find something we liked each day. Situated right next to the beach. There wasn't anything else outside of the hotel. No shops selling children's inflatables like you normally get. The all inclusive bar closes at 11.30pm but stays open until 1.00am if you are willing to pay. There's entertainment through out the day and night. However it isn't very English friendly.