Barceló Isla Canela

Tudo muito bom, o horário de fecho da piscina é que podia passas para as 21h, tudo o resto muito bom, dá comida, ao espaço envolvente e localização

O que menos gostei foi a limpeza dos quartos e corredores. Todo o resto foi bastante bom.

Just back from 10 days at the Barcelo where we had a good stay overall. There are some really nice aspects to the hotel but one or two things for us, that could be improved a little so understand some reviews on TA. The grounds are lovely and well maintained. The pool is OK but shallow and was very cold. It’s basically one pool, with a connecting strip. We booked a suite, which was well laid out. The bathroom was well designed with bath and a separate double shower, the bed was very comfortable and the lounge area was spacious, but a couple of pictures on the wall would make it less stark. Our patio are was rather small and we did not use it. House keeping was OK but the app was a bit hit and miss ordering stuff. Hand soap was in the bathroom and shower gel by the sink. Had to request a change of sheets as whilst I don’t expect this done every day at least once is what I would expect. Minor points really but they make a difference The suite was advertised having tea and coffee making facilities. But we had to ask 3 times to get it sorted, which it eventually was. Reception staff were ok and functional with check in and check out. We had B and B, which was a buffet style. Food choice was good. Coffee from machines was not the best and in other hotels with buffets you get served this. Possibly this hotel catering for large numbers of (predominantly elderly) customers means this is not an option. We did not see any activities in the entertainment area and it did look a little like a dark 1980s set up. There are other planned activities such as aqua size and there is a kids club but this hotel seemed really not the choice for many young couples or families. We knew there was not much in Isla Canela and that was fine for us. There are a few restaurants, but watch the opening times. Puccinis was excellent with the Bomadill and Didiers worth a visit. Bus to Ayamonte is €1 .50 and it’s OK for a day trip. Be wary when planing for the siesta times as things literally shut down for 2-3 hours. The bus goes via the Marina area and you can walk it in around 45 minutes along a good walkway . It’s OK but again not much was open. Boat trip for €14 around the harbour with some shrimps and wine was good. There is a tourist train ( reception told us it was not running!) that goes to the Marina but €4 per person each way and only runs 3/4 times a day. The beach is superb and really enjoyed walking along it literally having no one around you for miles during the week. A shame the hotel does not have a bar/ sunbeds on the beach. Overall we did enjoy our break but would not return to the hotel/area. Much is good about the Barcelo but a few aspects ( subjective I know)in our view could be improved.

Excellent hotel, from the accommodations to the service provided and kind and professional staff. We loved everything about our stay and we’ll go there again for sure. The rooms were impeccable and extremely well cleaned. All the staff from room service to reception very kind and professional. The swimming pool area very organised and extremely clean also. The breakfast is excellent with wide variety of choices.

The hotel is nice with beautyfull andalousian style, great location, nice swimming pool, not too crowded, Very good food quality and nice presentation. The staff however was very unfriendly. No understanding of any basic english or french language. In the evening too much noice till after 1am. Very thin walls so poor night sleep.

Lovely hotel. We were last here in October 2019. Fabulous grounds which are very well maintained on a daily basis. Really good food. There is something for everyone. We particularly enjoyed the theme nights. The staff were very pleasant, smiley and professional. Thank you Lydia, Kevin, Paula, Jose Juan (Juan Jose). All of the staff, many thanks. The room has changed slightly but still comfortable. Not a lot of draw space though! We were at the back of the hotel which was quiet. Thank you Cristina Collado Toca for making our wedding anniversary extra special and thank you for your professionalism. You are an asset to the Barcelo Group. The entertainment was excellent and the Barcelo animation team were very energetic, enthusiastic and lots of fun. Thought the Fram team could be a little bit more sociable with the non French clientale. A quiz was held every night and we even won one!! The White Night on the Saturday was absolutely fantastic. Well done everyone for all your hard work for making it such an amazing night. There were craft stalls. Two places where you could have your photo taken. The management were giving out gifts, which was a nice touch. There was a DJ. Everyone danced. The lighting was perfect for the occasion. Fabulous. There are enough sun loungers around the pool but not if you turned up at 18:00!! A few people did put their towels down on the loungers and didn't return for hours but they were in the tiny minority. If there was a broken umbrella, it was replaced immediately. Maintenance was on top of everything in and around the hotel. There are a few areas that need looking at, but all in all, a really good 10 day stay and we shall return next years for more fun.