Hotel Villa Durrueli Resort & Spa

We had booked a room with garden view and could actually see the castle from our bed. It was the most amazing view. The location very quiet, next to a park. Breakfast was also very good and plenty. Location great, between the port and the castle. many restaurants in walking distance. the spa facilities were very tired. the steam room only reached 32 degrees and there was no steam to be seen. spa facilities could also have been a bit more hygienic. There was a restaurant with roof terrace (where we could have got a welcome drink) and we were first told it opened at 19.00. We got there at just after 21.00 to find the terrace closed and nobody there to receive us. the next day we were told it opened at 20.00 which was too late for us to have dinner. So in the end we never got to go on the terrace. Since the free access to the spa was a bonus, this did not affect our enjoyment of the hotel

What an excellent hotel! The facilities are very good - say 4 out of 5 - but the restaurant, and more importantly the staff are absolutely 5 out of 5. Every member of staff was so helpful and pleasant. It probably helped that we ate at the restaurant on the first night and so got to know the wait staff. But after that they were our unofficial tour guides and gave us good tips on places to visit etc. The restaurant is expensive, but with good reason

The hotel very modern, clean and welcoming, rooms are of a good size with good views, well at least ours was with views over looking the pool and the old fort. The pool is lovely with a really good pool bar, plenty of beds and friendly staff. We felt that the jacuzzi area was tired one was not working and covered over, the other was only part working with many of the jets not working. The breakfast was very good quality and served to your table by very friendly staff. The hotel has it’s own roof top restaurant which we dined at during our stay, the food and service was of the highest standard, and whilst more expensive than other local restaurants, the food was high quality and the restaurant is well worth at least one visit.

Having read the other reviews, maybe we had a lucky experience in that I can honestly report that we had no issues…the room, service, pool, etc were as expected…and the location of the hotel is perfect to hit the best parts of Ischia. The breakfast was good, although the service around same seemed unnecessarily formal. Really couldn’t fault the hotel on this occasion, and hopefully that’ll be the experience when/if next visiting Ischia.

There are positives and negatives to this hotel so I would say pay attention to all reviews. Here are some things I would have found helpful to know before our stay... Location: The hotel is well located, a short walk to Ischia Ponte, which is full of shops and restaurants. Ischia Porto, which is also very lively and the transportation hub, is a 20-30 min. walk. The beach (Spiaggia dei Pescatori) is a 5 min. walk. Contrary to what the website suggests, there is no private beach. Getting around: To reach the hotel from the port, a taxi is a fixed rate of 15 euro. The #7 bus stops a few streets from the hotel but I would not recommend it if you have luggage. You can reach all points on the island from the bus terminal at the port. I was glad we did not rent a car as the streets are narrow and traffic is crazy. Room: We were in a superior room with "garden view" which was mostly blocked by a big tree in front of our small balcony. I suggest you ask for a corner room if you want the best views. The room was an adequate size, clean and comfortable. However the bathroom was extremely compact with minimal counter space and amenities provided. Property: The pool area is lovely. The pool itself is not pristine but the water was clean and refreshing. A shout out to Mario at the pool bar who makes a personal connection with all guests. Breakfast: Is served a la carte rather than as a buffet, a smart idea as it avoids waste, not to mention overeating! You can order anything you want off a menu that includes baked goods, meats, cheeses, eggs, and fruit. The menu stays the same but there are enough options that you can try something different every day. Finally, try to connect early in your visit with the Guest Services Manager. We didn't get to meet her until our final morning but she seemed eager to help out guests.

Staff lovely - aircon broken - no fans - and no compensation- safe reported as locked but never opened - nasty plastic table cloths around pool - cramped rooms - bathrooms in need of upgrade - breakfast served on school dinner trays. Do try the restaurant on the roof - fantastic food