Seiblishof Superior Hotel Ischgl

There were plenty of positives or us at this hotel, but the negative aspects mean that we would not return. The hotel reception area is inviting, the rooms are spacious and the beds are comfortable. The bath in our room was a lovely bonus. The boot/ski locker room was great and our boots were warm and dry in the mornings. The pool and spa area were great and well used by us. The welcome/check-in was efficient with a lovely glass of Prosecco and the stocked mini bar in the room was a lovely touch - a cola, an orange drink, a beer, 2 little bottles of wine and a 300ml bottle of water. There was a kettle in the room and a few tea bags, but no coffee or milk/cream. When we enquired, we were told that coffee would be charged for. After seeing that our 1 litre carafe of tap water had been charged to our room, we questioned this. We were told that this charge was "Ischgl wide" and it was in the booking literature. To be honest, we had not noticed it, but we spoke to our travel company Rep, suggesting that this information needs to be more obvious, in the literature. The charge for 1 litre of tap water was 2.80 Euros, but because a few of the other guests brought it up, the management decided that they would no longer provide tap water with evening meals, instead, the only option was a 750ml bottle of water for 6.90 Euros. We ended up taking our own water bottles to dinner. While I appreciate it was one of the first full weeks of the season, this is an established hotel and we expected the restaurant staff to be better. Some days the service was slow and dirty plates were not cleared from the table, other times the plates were taken away before everyone had finished that course. The evening of the buffet was not good. The trays/terrines of food were not labelled, so we did not know what they were. The vegetarian dishes were on the same platter as the meat dishes and during the buffet and at breakfast, the same serving tongs were used for meat and vegetarian dishes. My husband can't eat fish and there was only 1 serving implement for the fish and a pasta dish. The soups were average, at best. The French Onion soup was not palatable at all. Finally, there was a safe in the room, which was locked/unlocked using the room keycard, rather than a code. We were unsure if the "master key" used by the hotel staff for cleaning the room, would also be able to open the safe, thus making it very poorly secure. We had a lovely holiday and this review isn't a moan or a gripe. We felt that it was important for any future guests to have this information, when planning their stay.

Hotel is renovated inside. Rooms are quiet, clean and spacious. Hotel has cozy spa with four saunas (2 finnish sauna and 2 steam bath), different showers, pool and recreation area. Ski storage room is very modern. Breakfast has a very good variety. Staff is friendly and helpful. Hotel parking is 100m across the street. Hotel is in the one end of the village, but still close to the center. A lot of restaurants nearby within walking distance, only 500m to the shops and ski lift. One slope ends behind the hotel and other 300m away, so it is very convenient to get back in the end of the day. I would definitely go back!

I'd rate this hotel 4.5 stars for the price we paid with Crystal which seemed excellent (£1250 each full board in early Jan-23 with flights and transfers) for what is an expensive resort. Good comfortable beds, great food, friendly staff and very good spa which they under sell on their website. Close enough to the lifts and you can ski back nearly to the door. Lovely open fire in the bar area. Hardly any negatives but I couldn't give 5 stars because.... Paying 2.8 euros for carafes of tap water at dinner seemed cheeky and their 34 euro red wine was pretty bad. The water left a bad taste for some of our party who then didn't order other drinks with dinner when they otherwise would have. The under bed areas of the rooms and on top of the wardrobes were quite dirty, not a major point. Overall I would go back.

Being ambulancedriver from Belgium, my company booked and payed a suite for 618€ for a night. Hotel gave me an entrance code but it didn’t work, so we stayed in our ambulance the whole night at 1* c. In the morning the refunded the money and we had to pay 54€ for a mediocre breakfast. No apology, no sorry no compensation. Shocking and disgusting experience.

Lovely staff super helpful! Breakfast was great with a good amount of choice great pool and spa! Lovely to have a fireplace in the foyer making it nice and warm and comfortable! Great to have the end of the valley ski run so close!

We enjoyed staying at the hotel. The staff were very helpful and friendly. The room was nicely decorated and clean. The food in the restaurant was very good. we would probably say that again if we went to Ishgl with our family