Ios Palace Hotel & Spa

Love this hotel ! The location is perfect on the island. The staff are very friendly and helpfull. Great experience overall. It’s our second time in Ios Palace and it is a great place to stay. The hotel can improve and upgrade its breakfast a bit.

Overall 4/5. A really beautifully located hotel. Staff were superb in every way. We did have a couple of issues, but it did not spoil our stay. We stayed for 4 nights in early June. Arrival 3/5. Things didn’t start well. I emailed the hotel twice from a link on their own website, firstly to ask about room availability and secondly about a transfer from the Port. They did not respond to either emails. I know it was the correct email address, as I used the link from their own website. I eventually booked via Agoda. Check in was swift, friendly and efficient and they kindly offered us a lovely and refreshing welcome drink. They allowed us to check in early and showed us to our room. Room 5/5. We booked a Junior Suite with sea view. A very large 2 tier room. The upper tier was the bedroom and bathroom and the lower tier was the lounge and wardrobe area. 2 balconies overlooking the beach and the sea - lovely. We sat out every evening after dinner in the mild June weather. Bedside shelf either side with bedside lamps. Plenty of power sockets everywhere. 2 televisions and 2 aircon units. Digital safe. Large fridge with 2 small bottles of water replenished each day. Capsule coffee machine. They kindly brought us a kettle for our tea. Plenty of wardrobe and storage space. Unfortunately, on 2 consecutive days we had to call reception after our room had been cleaned, as they had not brought us any cups, glasses or water and had not replenished the shower gel or shampoo. Not great, but the fab view from the balcony made up for any issues. Bathroom 4/5. Nice shower. Hairdryer. It did though feel a little tired. Location 5/5. Stunning. Set on a hillside overlooking Mylopotas Beach. Breakfast 5/5. Lots of hot and cold choices. Fruits, sliced meats, cheeses, lovely breads and sweet and savory pastries. Everything was well presented. Very attentive staff. Pool 1/5. A wonderful location with a panoramic view of Mylopatos Beach below. Plenty of very comfy loungers and, as always at this hotel, plenty of helpful and polite staff. Unfortunately the pool water was really terrible. It’s a salt water pool, which is fine, but the pool chemistry was definitely wrong. I was unable to swim in the water without goggles and even with goggles it still hurt my eyes. I spoke to a number of people who also found it awful. I spoke to a manager about it, who said they would look into it. The pool water was the worst I have ever experienced. I hope they sort it out before the peak season when children will be using it, when it could be dangerous. Overall 4/5. An absolutely stunning location and I never tired of looking across the bay. Lots of great restaurants nearby and a few shops and mini markets too. It’s only a 50 meter walk to get the bus into Chora town and the lovely harbor. This could be a top 5 star hotel, but the attention to detail is lacking and the pool water is shocking. The staff are superb in every way but perhaps the management need to up their game. Despi

Beautiful hotel next to the beach. Lots of lovely restaurants close by and the main town only a 10 minute bus trip from outside the hotel. We had a problem with a bad smell of drains in our room on arrival, however this was fixed straight away by the hotel by replacing the drain filter. We had a bottle of champagne provided as an apology which was lovely. I see someone else had a similar issue with the drains, but clearly didn’t ask the hotel to fix the problem. Staff were very friendly and attentive and the food and cleanliness was excellent. I would definitely return again.