Sneza
ngày 11 tháng 6 năm 2024
The staff were friendly. We opted for the private distillery tour, and Donny was fantastic. I booked a king suite and did not expect that the "lodge" would be a five minute drive down the road in a cabin with 4 apartments. They provided a shuttle service, which was nice because we were sampling whiskey and had diner.
The only thing that I did not like was the cabin itself. It was extremely basic, tiny bathroom and the tv did not work. The front desk warned us about the tv upon check in , yet no one did anything. That evening, we called the front desk, over and over and no one answered. We felt very alone. I ended up snooping around and finding out who the satellite provider was, called them, found the satellite box, figured out the account, and the kind kind kind lady at Shaw helped ME to fix the Inns tv service. LOL. The inn should have done that because they knew about it before they checked us in. I am ok with everything, but not helping customers with the basics , I am not ok with.
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