Hotel μ Style Inuyama Experience

So well layout and super location at Inuyama station.Short walking distance to inuyama castle.

Great location near the station. Very clean well maintained and with superb public onsen not crowded at all almost like private bath! More importantly staff are friendly and going the extra.miles.ensuring guests experience are met!

I would recommend this hotel to everyone who would like to enjoy the local activities in Inuyama. It's near the train station. It has a nice breakfast. Many good restuarants are also nearby. It's in the town center. Only 5 mins to drive to Inuyama Castle and the walking street. The room is great. Toilet is clean. And, they also have public hot bath for both indoor and outdoor.

Due to an error I made while booking, I mistakenly booked the hotel for 25/9 instead of the intended 26/9, and I was unaware of this mistake until i rushed into the lobby. When I arrived at the hotel, it was already dark, and the staff informed me that there was no reservation under my name and discovered that the booking was for the previous day. While I contacted Trip.com’s customer service, a senior hotel staff member who spoke Mandarin diligently followed up on my situation. She was very attentive, constantly reassuring me and stating that they had a room for me. I am very grateful for her support; however, the other two staff members on duty seemed a bit impatient. Even when I thanked them after the issue was resolved, they did not make any eye contact with me, which is very rare in Japan. I hope this was just an isolated incident. After successfully contacting Trip.com’s customer service, they said they would directly contact the hotel, and if the hotel cooperated, they could change the check-in date for free. Fortunately, the hotel manager unconditionally assisted in changing the check-in date, and I was able to check in smoothly that night. This incident also increased my impression and confidence in Trip.com. I specifically wrote this experience to express my gratitude to the Trip.com team!

The hotel is clean and new. The facilities are also nice. Breakfast is good.

Good destination, very helpful staff. We will come again if go to there again.