Khách sạn có Wi-Fi tại Trạm Giang

I very much liked my stay here, the room was clean and peaceful, the bed was very comfortable, the bathroom had everything I needed, and the hotel location was good as it was near Dingsheng Plaza and also along a north-south main road that many major routes in the city travel on. The front desk staff spoke no English, and I only speak very basic Mandarin, but they were able to still fully assist me and help me check in and check out, especially Yun Zhan (云湛), who explained everything with hand gestures and simple words and demonstrated how to do some things too. Thank you very much! This was the first time I stayed at an Atour hotel but I was impressed and would definitely stay here or at another Atour hotel again. There was also free laundry but I did not know how to use it and it was outside the room and down a busy elevator so I never tried it in the end. :D There are very few negatives and most of them are not fixable. One is that I did not like that the toilet was in another room from the bathroom, as I use all of them together and so I had to go back and forth between the two rooms a lot. A second that can be negative for some people is that there was a lot of honking from vehicles, 24 hours a day. However, I actually liked this because the sound was muted, so there was a ”far away busy city” vibe that made me happy. Lastly, the free night time porridge was very watery and not nice at all when I tried it.

We chose this hotel for its convenient location—just a short walk to the shopping mall—and were pleased with several aspects of our stay. The rooms are genuinely smoke-free and fresh, which we greatly appreciated. Generally, the service from the front desk was polite and helpful. Special mention to staff 6018 for allowing a late check out. Breakfast: The offering was focusing on staple carbohydrates like rice, congee, noodles, and buns. However, given that the hotel's restaurant specializes in local dim sum, it felt like a missed opportunity not to feature a few of these signature items on the breakfast buffet. A curated selection would have elevated the meal from simply filling to a more distinctive and enjoyable experience. Areas for Improvement: Our stay was impacted by a few operational inconsistencies. The most noticeable was the lingering smell of cigarette smoke in the hotel corridors, which contrasted with the clean air in the rooms. We also encountered a persistent issue with a malfunctioning toilet in our first room. While the front desk was responsive in offering a room change, the process became confusing due to conflicting messages from different staff members. This back-and-forth, which lasted into the late evening, was frustrating. The situation was only resolved when we firmly communicated our need to change rooms. We hope the hotel can improve internal communication to handle such issues more seamlessly. A small suggestion for enhanced service would be more proactive assistance with luggage, especially for elderly guests, when staff are available. In summary, this is a hotel with strong positives: a great location and clean, comfortable rooms. We would consider staying again, hoping the operational hiccups we faced are addressed. With a few refinements—particularly to leverage its culinary strength at breakfast—it has clear potential to be excellent.

The counter service is best. i) When we arrived at this hotel, the lady receiptionist gave a warm welcome and ask us to leave a contact number becuase if we left behind somethings, she can called us immediately when checking out. We are Malaysians and do not have the China telephone number, instead i gave my Wechat contact to her for easy communication. The second day while we are on the train from Zhanjiang West to Haikou, we received a message from the receiptionist saying that one package of souvenir was left behind. She done all the trouble to pack nicely the souvenir and looking for the fastest courier service to our hotel in Haikou as we will be leaving China in two days. Thank you lady, your service is the best and we have received the package the night before departure. Although the souvenir is not costly, but your service warm our heart. We wish your hotel be proseprous in the near future. ii) On the day of arrival, we went to the next street to have late lunch and sudden rain came. The lady receiptionist offer to send umbralla to us. iii) During check out, she assisted us to book transport to the train station. The hotel room is not big but it is nicely set up. There are plenty of foods outlets along the street and at night the place is busy with many food stalls/hawkers just infront of the hotel.

Pros: Great location for the wonderfully atmospheric Chikan old town and the verdant park across the road. Good view of the latter. Laundry facilities available. Clean sheets, bathroom etc. There is a food street just around the corner for dinner etc. Cons: A bit noisy at night with the intersection below and an older local gentleman singing quite late in the evening in the park. Bed a little hard.

體驗真的很棒！剛踏入酒店，熱情的前台工作人員就迅速辦理好了入住，還貼心推薦周邊美食，好感度拉滿。房間佈置温馨舒適，床鋪軟硬適中，一夜好眠。衞生間乾淨無異味，洗浴用品品質也不錯。酒店餐廳早餐豐富，中西餐都有，滿足不同口味