Essential by Dorint Interlaken

I booked a room with a mountain view for one night, but the actual view was half of the neighboring mall's rooftop. The room rate was very high, and the room was very small. I would not recommend spending extra for a room with a mountain view. Although the hotel is located next to Interlaken West station, Interlaken Ost is actually more convenient for traveling.

Location wise, nothing much to critique as it’s situated right beside the train station. You can’t get anything more convenient than this. We like the modern design of the room, generally. The only negative point we experienced was the smell. There was a smell (smells like pee) inside the room but surprisingly not the toilet. Toilet actually smells better than the room. Ventilation was poorly managed, I guess. And the staff said there’s nothing they could do about it and to my biggest surprise, the hotel does not have an air freshener at all! Contrary to those reviews saying how good the breakfast is, I find it quite disappointing. Food selection is so limited and the quality wasn’t better or even on par with the typical hotel breakfast standard. Here I would like to commend on a particular staff named Iulia (not sure if I spell it correctly). She is nice, friendly and accommodating. I would like to thank her for her hospitality. Overall, I would probably come back to stay again at Essential for its perfect location.

the best among the best, will book again if i come back.. love everythinggggg

Hotel is very new and clean. Hotel is right beside Interlaken Station, simply at doorstep. Many restaurant and supermarkets. Casino and Harder Kulm nearby. Excellent service at the F&B. Breakfast is excellent, service also excellent. Not to forget our friendly and helpful staff, Mr Khalid, you’re awesome!

Only 50 meters from Interlaken west station, migros supermarket in front of hotel, good location.

New hotel, cozy room, location just beside train station. Walking distance to all the shop in city