Tài Khoản Khách
ngày 25 tháng 7 năm 2025
Absolutely the worst hotel experience I’ve ever had. The staff is completely untrained and clueless — it took them 20 minutes just to prepare my bill! When I informed the reception that my stay was extremely bad, no one took any responsibility or even bothered to ask what went wrong. The room provided was filthy, with stained and torn linen, and an unbearable smell. Despite repeatedly requesting to speak with the manager, no one came to address the issues. Their service is shockingly poor and completely unprofessional. To make things worse, the dinner I ordered had a hair in it — utterly disgusting and unacceptable. This place lacks even the basic standards of cleanliness and hospitality. It's clear that customer satisfaction means nothing to them. I would strongly advise against staying here — they ruined my entire trip
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