BRAD
27 tháng mười một, 2023
I had 2 adjoining rooms booked for 11/25 departing 11/26.
Check in time is 3pm. I got a text at 2:50 pm stating that my rooms were ready. I went to the check in desk to find that only 1 room was ready and that I would get another notification text when the second room would be ready.
I had a concert to attend that afternoon/night. I had to be in line for my VIP tickets by no later than 4pm. As of 4 pm no notification text, I went to the registration desk once again to check on the room. It still wasn't ready.
Finally, at 6:50 pm, while enjoying the concert, I got my notification text that the second room was ready.
Why have a check in time listed as 3 pm, but I can't get it until nearly 4 hours later.
Staff was great, complimentary breakfast was decent, but way too long of a line.
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