Quality Inn & Suites Southport

Breakfast was blah. Hours of amenities were not convenient. Broken whirlpool tub!!!

The quality in unfortunately had some false advertisement. Not only did the room not look as pictured online, but it was dusty, had a hole in the wall and a stain on the bathroom ceiling.

We booked this hotel for the pool and it was closed we had no idea until they already took my money.

People travel with children they reserve a hotel with a pool on purpose. More times than not the pool is closed for different reasons. You promise the kids swimming when we get to the hotel then nothing. I own a pool at my home. It’s really not that hard to maintain. And the continental breakfast is an absolute joke. Bottom line. I have to stop staying at choice hotels. Cheapest in town for a reason.

No hot tub, they said lol was broken but looked to be running, beds weren’t clean, they refused to give more towels, didn’t have really any breakfast. Staff was very rude and not helpful, worst stay I have ever had. Rooms were 52 degrees when we checked in they didn’t have any heat on. Other peoples items still in room so didn’t appear to of been cleaned very well. Tv remote had no batteries, the website makes it look like a good stay but it is not! Do not recommend

Not so good. I checked in , went to my room and light in bathroom didn’t work. Went to desk immediately to report. A manager or owner didn’t reply, just walked to room. Light continued not to work. Mumbled-“ get you a different room. No apologies .I immediately picked up my suitcase and bag, he never held the door open so I could exit- instead he walked out ahead of me and let the door slam in my face!! Very rude!! The room seemed acceptable concerning cleanliness, but it was dark, drab and outdated. No information was concerning breakfast times or internet passwords or anything else! The breakfast was ok but not great! There was very little in restaurants around the facility to choose from, so dinner wasn’t a great experience either! I would NOT recommend this poorly run hotel.

We had a great stay, the rooms were clean, it smelled clean. The only downfall was the pool area smelt like the sewer and that was a bummer because our kids loved the option of having an indoor pool in the winter. Other than that, we had a great experience.

Areas in the room were dirty. Our room smelled like sewage. We were told that maintenance would come to fix the odor by they never came. The hotel had multiple levels but no elevator. Just not a nice place.

I was highly disappointed with the fact that a hot tub is listed in the swimming pool area but there wasn't one. The pool area is depressing to say the least, and it stunk like sewage, yuk! There's also sign threatening to fine you $20.00 if you bring any breakfast items to your room. The breakfast area was so cold (3 day stay) I had to wear my winter coat while I ate. Another guest showed me that the wall heater in the tiny breakfast room was actually turned off.