Tài Khoản Khách
ngày 21 tháng 5 năm 2025
I was really disappointed with my experience at Blue Chip Casino. I came expecting a relaxing getaway, but instead dealt with a dirty room, poor service, and a complete lack of accountability from staff. My room had visible dirt and grime, and when I politely brought it up, I was checked out without warning or refund—left three hours from home with no accommodations and no support.
As someone who travels often, I’ve never been treated so poorly for simply voicing a concern. I wasn’t being rude—just asking for a clean room, which should be the bare minimum for a hotel, especially one that markets itself as a luxury resort.
If you're looking for a clean, comfortable stay and professional service, this is NOT it. Management needs serious retraining on hospitality, and the facilities clearly need a deep cleaning.
Would not recommend.
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