Felt extremely unsafe at this motel. My daughter and I arrived around 1130pm. My door code had been texted to me by a staff member which I found rather odd and uncomfortable. Once we got ourselves and our belongings into the room we realized that our door would not latch closed, and all additional locks & latches had been removed from the inside of the door. With no staff on site after midnight, I had no way to get a new room. My only options were to find a new hotel room at midnight on a Saturday, sleep in our car, or barricade the door with furniture and hope to catch some sleep, which we didn’t. I’d much rather have a cleanliness complaint than a safety concern, especially when traveling with my daughter. I have worked in hotel management for years, and remember my first training video being a “guest safety is the most important” lesson, I suggest you watch them. There are plenty of motel safety resources on YouTube. Please do better.
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