Tài Khoản Khách
ngày 28 tháng 12 năm 2024
I do not recommend staying here especially on Holiday season. We booked a room that should have been a deluxe type with 1 queen sized bed and yet when we checked in, they downgraded our room without our knowledge and explanation. When I complained to the front desk, they only told me that when people book on the app, what the people would receive is a lower kind of room. They also said that the rooms are fully booked that's why it happened. They did not even apologize for that and no compensation or effort was made. We are so disappointed on what happened.
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