Ostria Resort & Spa

We really loved this week !! And it’s the place, the hotel, the staff and really the total of it all, that had us at bonjour. First, it’s really wheelchair accessible, in all areas. Kudos !! The hotel area is amazing. It's like an Instagram picture at every step. So be sure to have a lot of room on you phone. The rooms are spacious and delicately decorated. They are like taken out of a magazine, with a clean modern decor. You live in small buildings, and we didn't hear any sounds from other rooms, or the night club which was 50 m away. The beach area is spacious, with a lot of sunbeds. It’s black sand/ small stones, so the beach gets scorching hot and these small sharp stones are painful to walk on. So wear shoes, preferably socks kinda bathing shoes. It’s a little windy. We preferred the beach, so we only had one day at a pool. But there are several pool areas. One just for adults. The hotel offers a lot of activities. Both inside the resort and outside. Yoga, aerobics, dancing, and so on. The service staff were really engaged. The spa, should be tried. It’s amazing. Both the treatment and the before. The food were good. Lots of alternatives to choose from at all meals. And it’s a night club. With really good drinks Two things that disappointed us a bit Some of the younger male staff, would only help, serve, and say hello to my daughter and not me. And I know she’s beautiful, but service should be splurged. Luckily this was only a few. The second thing is the wind. Several people told us this area is especially windy. And we noticed that. In May, it can get a bit cold on cloudy days. So bring a sweater for the evening. But, We will definitely be back!!

The hotel is beautiful. We had a room with private access to the pool and the rooms as well as the whole hotel were really clean and all the services were at a high level that corresponds to 5 stars. The hotel environment is very modern and timeless. The food at the hotel was amazing and of good quality. We recommend this hotel, we will definitely come back here again and thank you for everything,

Just returned from a fabulous stay at the Ostria Resort and Spa! The resort offers an exceptional blend of luxury and relaxation. The rooms were immaculate and beautifully decorated. The staff was incredibly attentive and made us feel right at home from the moment we arrived. The variety of dining options was impressive, and every meal was delicious. We particularly enjoyed the seafood restaurant by the beach. The spa treatments were top-notch, providing the perfect way to unwind. The resort's amenities were fantastic, from the multiple swimming pools to the well-equipped fitness center. The kids loved the activities offered by the children's club, giving us some much-needed time to relax. Overall, Ostria Resort and Spa exceeded our expectations. It's the perfect destination for a family vacation or a romantic getaway. We can't wait to return!

Me and my partner visited this resort last week and as much as I hate to say it.. there were more negatives than positives about it. - I got food poisoning from the maestro a la carte and was up at night being sick in the bathroom. - There was a Lifeguard at the main pool who was acting extremely inappropriately towards young women (Putting suncream on their backs, touching their faces, kissing their hands and their heads etc.) We reported this to the reception and it was supposedly dealt with but just wanted to mention it. - Poor service from select few staff because we are English, but they would serve French people right after us with a smile and talk more with them. - In the Thalassa seaside restaurant, admittedly the food was of better quality in comparison to the all inclusive (but paid). However, after choosing a bottle of wine to share, our waiter only offered a tasting to my partner and not myself as a woman. The entire evening I was barely acknowledged and when our waiter would speak it would only be towards my partner, which we found very rude and sexist. - Events (eg Gala Night) mainly catered to the French Guests. Any information that was given in English was extremely condensed and minimal in comparison to French. - Two French men (that were in intoxicated) were knocking on our door at 3am on one occasion, as well as many other people’s doors. This caused a lot of anxiety for my partner for the remainder of the stay. We called the reception to send the security to solve this issue, however, they didn’t seem to do anything about this. The Incident was not recorded even though we complained about this. - Allergies were a big issue for us in the buffet areas. (My partner has an allergy to nuts) Food was not clearly marked, some food didn’t have markers at all, and some were toppled over or misplaced. We had to carry medication at all times in case my partner had a flare up. - All entertainment was in French so does not cater to any other guests and this was not mentioned on the website. These are all the major negatives that we thought were quite unacceptable for a resort that’s supposedly holds themselves to such high standards. However, there were a few positives from this experience. - The spa was quite enjoyable, although it could have been a bit more well maintained in the swimming area. It was also quite expensive, but still good enough for us to go twice during our trip. - The adult pool was where we spent the majority of our time during our stay. The pool was lovely, the service was mostly consistent and the atmosphere was nice and quiet. - The boutique, although overpriced, had a good selection of essentials and gifts to take home and was a nice addition to the resort. - The Guest services was exceptional. The two woman at the desk were extremely helpful and were very kind and patient with us. They helped us book our reservations for the restaurants and plan our experiences around the resort. - The dessert bar

Very fine hotel - good food, fine pools, good room with fine cleaning. But - the service at the front desk probebly is the most poor, I have ever met. And a discrase for a Hotel of this standard. 5 stars. All to all an average stay, which sad, when a setup like this.

Ostria is a magical hotel and made our dreams come true. We had been there previously for a holiday and when deciding where to get married we realised we knew exactly where to hold it. We had our wedding at Ostria in June 2024 and most of our guests stayed at the hotel too. The Wedding was amazing and Ostria team couldn’t have done more for us, they were wonderful and catered for our every wish. The staff the whole week were fantastic, from the spa to the bar everyone was really friendly and ensured everything was fabulous for us and all our guests. We used the spa 3 times in the week and loved the experience, really relaxing and great treatments. We went to the gym most mornings where we were made to feel welcome and supported getting our workouts in. Staff around the hotel remembered you and went out of their way to our ensure all of our needs were met. The cocktails in all the bars were delicious, and the food in the main restaurant to a high standard, especially the desserts. The gala night was a highlight for us all with really high quality entertainment and food, the whole evening ran really smoothly and memorable all around. The speciality restaurants were fantastic too, giving a different dining experience and beautifully prepared food. The rooms are all kept really clean and the cleaning staff were really polite and friendly. The new swim up rooms were flawless and felt incredibly luxurious. All our friends and family were really pleased with their rooms and the service received in all aspects. Ostria’s events manager and wedding planner, Maria, was excellent and we cannot recommend her and her team enough. She ensured that we felt special from the moment we arrived and made sure anything we needed was sorted. She arranged everything to perfection, booked some amazing vendors and made sure all of the little details were sorted. The wedding day went super smoothly and it all fell into place. A full service support, when the bridal party managed to leave their bouquets in the room, Maria ran back to get it for them. You could tell she genuinely cared about our day and wanted to make it special for us, which it was. We now consider her a friend and have stayed in contact since leaving. Ostria is a perfect place for a wedding and Maria and team made our dreams come true. We are already planning our return, as are a lot of our guests! Thank you!!