Adrak Summer Sand Hill Resort Vagamon

The worst resort stay we ever had in our life, very few staff, even though they are very friendly and helpful they can't cater for everyone's needs, Room was horrible, not cleaned and maintained, actually it's worth only one sixth of the price what they have charged for the night. There was one kettle in the room, no tea bags, coffee, sugar, creamer what so ever, there was a telephone which didn't work and cannot contact the room service or the main desk. Probably it was a good resort once upon a time, not any more and really feel cheated with the price we paid. Located very near to the pine valley, but had a tough time finding it on the Google map, finally we had to take an accurate position from the staff to reach there.

Never ever recommend this hotel. Worst experience in my life. The room is old, shabby and pathetic. They charged rupees 11996- for 2 rooms. No one picks up if we call the room service. Luckily my family had one night stay. We moved to a different hotel. The worst part is the way to the hotel which is also the walking path to pine forest. That means you can barely move the car between the people walking through the way and you need to fight with them to make the path. The traffic is terrific at this place and it took 30mins to cover 200m. Better find a good hotel at same price with good amenities.

Toilet seat was broken and we were not able to use it. Even after 3 hours they didn't corrected. Breakfast was of poor quality and some puri and puttu was the items. Not even omelet or egg was there. Only advantage was that it was very near to pine forest

Adrak sand hill resort, vagamon. Location is very good, near the pine forest. Property is also good, with a central pond and nice surroundings. But there are some serious problems. Firstly access road to the resort is partially occupied by vendors and very difficult to drive through. Worst thing is poor maintenance and housekeeping. Switch board was found dangling. Drainage smell was coming from the toilet. Food is average, we tried only once. They forgot to clear the leftover plates for 2 days!

The property was well maintained and staff behaviour was very good towards the guest. Staff was always there whenever we needed their help and assistance

The room was not cleaned and bathroom was terrible. Breakfast included only one menu item. Not a recommended property.

The room was fine. Property was fine. But the quality of the food served was really bad!

Adrak summer sand hill resort is located near pine valley vagamon. The lane leading to pine valley is narrow and also crowded. Lots of small shops have been erected all alongside the narrow lane. Hence you have to take utmost care while driving through this narrow lane before entering the resort. The staff at the reception was courteous. The staff has contacts with local jeep drivers. Hence they'll help you to arrange jeep for local site seeing and for off-road site seeing. There's enough parking space for 10-15 cars. There's a restaurant also inside the resort. It serves both vegetarian and non-vegetarian food. The food is quite decent. Rooms are spacious and kept neat. Geysers are also provided in the bathroom for hot water baths. There are only one or 2 plug points for charging. The plug points are difficult to find out and you'll find it underneath the tv. Also switches are not maintained well and some of the switches don't work properly. Overall the stay at the resort was good. I would definitely recommend this resort if you're visiting vagamon.

The service is poor. No proper room service, no intercom in the rooms we stayed. The claimed 24*7 service but the service starts from 7:30 am and closed by 10pm. There was no water in the toilets between 10-5am. Prices are too high and no value for money. Will never recommend the property to anyone.