Holiday Inn & Suites Idaho Falls

Hotel management is usually playing on their phones on the back room hiding from doing their jobs. I hope the Ball family knows how their investment is being handled.

Just ok for one night

酒店很新，非常乾淨，前台服務人員很熱心，住宿體驗非常棒

酒店非常新

Charged for wrong room I have had this happen a few times recently and not sure what is happening, but I booked a particular room and paid for it in advance, only to be put in the wrong room. When I brought this to the attention of the front desk, she just said they were sold out and could not help me. Even though the parking lot was half empty and when I checked online showed the exact room still available. I think she just did not want to hassle with it. The point is, I can sleep in any room, but I am getting ripped off by paying more for one room and getting put in a room that cost less without being reimbursed or credited. Probably won't stay here again.

It was a nice stay for the short trip. The beds was comfortable and it was right off the interstate.