Destino Pacha Ibiza

comfort stay @ ibiza

The check in and out service is simply A DISASTER. The cost is high for a poor… EXTREMELY POOR SERVICE

Rooms are disgusting. Sorry but this hotel is not good. The rooms are tiny. Feel damp and dirty. The shower area is so small and the sink in the bathroom is terrible. Worse than a British travel lodge. Not enough towels in the room for two people, there’s no flannels or free toiletries. This is supposed to be a luxury hotel. It’s terrible. The grounds are not looked after, the grass needs cutting and the bush near our room was so overgrown we could barely get around it to walk to our room. The food is very expensive. The pool area is nice I suppose but to get a drink by the pool took forever. I would not stay here again. It’s not worth the money, Could do so much better. I didn’t like it.

Do yourself a favour and stay away! Probably one of the worst hotels I think I have ever stayed in and I was travelling for six weeks through Europe. The room was not the room we paid for the rooms are unbelievably tiny. The smallest room we stayed at in our trip. The food was very average! Rooms were not clean. Took us 1 hour and 45 minutes to check in without being given the fundamentals of our check-in. The gym is on dirt and the ground is so uneven. It can’t be safe. It’s ridiculous. They have no spa which makes no sense for claiming to be a 4.5 star. All the staff kept saying was “we are so sorry we are under new ownership. Things have changed”. Not good enough Destino !!!

Stayed here for 5 nights early August. To say this is a 4 star hotel is way off the mark, the rooms at best are as good as a travel lodge. The rooms are tired, small, not overly clean and not value for money at all. Throughout our stay we had to keep requesting to get our rooms cleaned when we would return after 4pm, completely unacceptable. The pool area is fantastic but the staff need some work on manners! The food and drink is overpriced for what you get. I really feel this hotel is just here to rip off their customers, would not recommend and will certainly not be back.

To be clear, this is a review of the Pool area - not the hotel rooms. We have been gong to Destino Pacha for the day - once or twice a year - for many years and have always really enjoyed it. There has been a recent refit of the pool area and, as a part of this, the sunbeds are now smaller - and more of them packed in - so the area now feels intensively developed, and therefore less exclusive. Also (at least on the day we were there, a Tuesday) the music, - which used to start off quite laid back and with a great vibe earlier in the day; and then get progressively more intense & louder as the afternoon wore on - was played at a very high volume straight away; to the point where we could not speak to each other without almost shouting, it was very intrusive. The DJ is now positioned on a pedestal in the middle of the pool and she was clearly having a great time; but it all appeared to be more about her than the guests, if that makes sense. I would say the vibe they were aiming at was more like one of the beach clubs at San Antionio like "O Beach", rather than the sophiscated & refined atmosphere we have previously experienced at Destino Pacha. One of our party said it reminded him of Las Vegas. I appreciate this is all subjective opinion and if you like the idea of what I have described above then you will probably have a great time; the view is terrific and the pool itself nice; but after perhaps 15 visits over the last 10 years we will not be rushing back to Destino Pacha resort. We do feel that since Pacha group was sold back in (2017?) it has slowly become less special and more comercialised, which is a shame. For the record, 4 of us paid 900 Euros for (from memory, so I am not saying this is totally accurate) 4 bottles of rose, 1 coffee, water, 1 portion sushi & 1 portion tortilla chips/quacamole and a fruit smoothie. Prices have gone up quite a bit from last year. I mention this last because price is not our first consideration, rather the experience we have. On this occasion, not special.

We stayed at this hotel for 9 days. Amazing pool area with fantastic views and nice sun beds and lounges. Delicious food and nice drinks. We had excellent service at the pool from Valentina and Jorge. Always very friendly and spreading good mood!

We stayed here for one week in July and it was a really good experience. The pool is the best on the island and they have good DJ's every day which makes a good atmosphere. The staff are very attentive with very good service too. And the view over the sea is exceptional. And I really like the event they host every Thursday which had Marco Carolla. Things to be aware of before you book - the rooms are pretty average and be prepared to spend money as everything is a charge and most things are over-priced but we expected this in advance, we were mainly there for the pool, music and party etc.

Wow! Our stay from the second we arrived to the moment we left the service was impeccable! Such friendly staff, the room was amazing, and the food was one of the best. Can’t thank destinos enough for making our trip so memorable! Can’t recommend this hotel enough.