Giraffe Manor Hotel

Hotel is located in bamboo forest and has big territory. Even at May holidays we didn't have to wait in line. There are lots of attractions for kids. Breakfast with giraffes is a unique experience and my kid will not forget it. The hotel room is not very clean but it's ok. We had great view, wish window was clean so we could enjoy it more. There is nothing to do after 8pm, but staff is very polite and brings to your room orders from city.

Had a wonderful time at the manor. The environment was very tranquil, beautiful scenery and very clean. Food was good also.

The Hotel is not bad, with decent facilities and some activities especially for children. The highlight of this hotel are the giraffes. The rooms were decent and big, however the cleaning could be a bit better. The biggest flaw with our room was that it had transparent doors in both the toilet and shower room and they are directly opposite each other.  You can literally see everything through the transparent doors and there is absolutely no privacy using the toilet and shower room. This must change as it’s very unacceptable. There should at least be an option to draw curtains to add some privacy. Also there was sort of a mouldy smell in the room. Another very disappointing part of our stay was the dining options. It was very limited to say the least and the quality of the food was (to put it politely) below average. Also their restaurant closes at 8:00pm and after that there are absolutely no options for food within the hotel except cup noodles. Also there is nothing much around the hotel so if u don’t eat before 8:00pm you will have no options for food. The hotel needs to improve their F&B facilities tremendously. The hotel has good potential to be a great tourist attraction, but they need to improve in service, cleanliness and F&B.

The hotel itself is decent. The giraffes are amazing.

Fantastic resort. Very helpful staff and very kind when our room was not ready they gave us some extra coupons. The events are timed nicely during the day and the breakfast was very good mix of western and Chinese.

Once and never ever. Nobody speaks English although it says in the hotel description that at least English is spoken at reception. The restaurants are very dirty. The food quality is not good in our point of view. The don’t offer western dishes. The staff make no effort to keep the restaurants clean. There is food on the floor and the tables are not cleared at all or they clean it up very late. The park is very big and not a friendly environment for family with toddler and stroller. Every time we need to catch a shuttle bus to go to the next place. We only spent a few hours there and checked out at the same day…