Michaela B
ngày 27 tháng 8 năm 2024
I am so disappointed from the start of my holiday to the very last day. Spent 2 weeks here will not be returning. We arrived at the hotel at 12.30 at night, checked in, and had to wait for the bell boy to help us with our luggage. We had to carry our suitcases up three flights of stairs, we was told that once settled, we could go and get something to eat in one of the restaurants, myself and my mother went to look for something to eat at one of the restaurants but they was closed so we went back to reception to ask which one we could eat in the guy behind the desk gave us a piece of paper with writing on to take down to the restaurant, we explained to them that they was closed no-one was there we then got told very abruptly to wait. We was very tired at this point we had a long day traveling so we just went back to our room. The room was OK not the best the furniture in the room was very dated and falling apart the door for the cupboard that the fridge freezer was in didn't even close. Anyway we are now back in the room having failed to find something to eat we look in the fridge three bottles of water two of which had been open, coffee and tea making facilities but no milk we just called it a night at this point. Woke up the next morning and went to the main restaurant for breakfast we filled three water bottles up with juice because we had nothing in the hotel room, on leaving the restaurant we got pulled and shouted at for doing this we got told we wasn't allowed even tho throughout this holiday we have seen people leaving the restaurants with plates of bread, fruit, chips, burgers etc. The food is absolutely shocking if you a fussy eater then don't bother coming here, I will trying anything to eat and have really struggled, every day is the same, food court pizza, burgers, chips, chicken nuggets, even tho there is a stand for sandwiches never had them. The entertainment is shocking it's the same thing most nights dancing, apart from a Thursday I think it was they had fire breathing and a Sunday they had an acrobatics show. The staff in the lobby bar are lovely very polite. The hotel is very dated the tiles are all cracked the walls are dirty and all marked. We really looked forward to coming here working all year to get two weeks away and it was a total failure.
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