Tài Khoản Khách
4 tháng năm, 2024
Arrived home after an amazing 11 night stay at this hotel, a holiday is what you make it and for me the hotel was always clean especially areas like the bathrooms, reception staff were brilliant very friendly, helpful and nothing was too much troubles, our room was cleaned daily with fresh towels and water. The food was standard Egyptian holiday food with the exception of the grill area but there was always some option, fresh fruit and salad everyday, if I was being picky it would be nice to have butter with rolls at lunch and dinner as well, but when asked staff will get you some. The animation programme was very good always lots of activities going on around the pool during the day then a variety of different evening entertainment for all ages as well as the opportunity to continue the fun with the entertainment team with nightly disco outside the hotel. But For me they ones who truly made my holiday special and enjoyable was the animation team themselves I honestly have not got a bad word to say about them they were all so friendly, kind, inclusive and great people to be around, I've stayed at many hotels and I will say they are the best animation I've had chance to meet. So a massive thank you Levi, Rahma, Uzzo, Mumbo, Daria, and last but not least Moka you guys are truly a credit to the hotel, keep up the amazing work
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