Erin M
ngày 11 tháng 3 năm 2025
We came for our honeymoon, 7 nights (wished we’d booked longer!) transfer was really quick, at hotel within 15 mins. Reception staff lovely and a member of staff took our suitcases and showed us to our room. When we got to our room we wasn’t happy at all, we paid extra for a certain room and was given one of the outdated rooms. The fridge didn’t work (we wasn’t overally bothered about this) , some light switches were faulty and air con vent full of dust. The next morning we requested to be moved but the guy told us the room we paid for is the room we’ve got, I explained nicely we paid extra, it’s nothing like how it looks on the website & it’s our honeymoon (I even offered to pay extra to be upgraded) he wasn’t willing to do anything and was quite rude. We cannot fault all the other staff at the hotel, they’re what made our holiday! We mainly stayed at the wave pool as we found the sun to be better there. We did sometimes struggle to get a sun bed in the sun as people were getting up at around 5am to reserve beds. We absolutely loved the food, yes we both had an upset stomach for a day or so however we didn’t let it ruin our holiday. We went to the spa twice (haggle the price down!) it was lovely. The entertainment is absolutely brilliant. We were worried about the mosquitoes from other reviews as when we went away in October my Husband was eaten alive - HOWEVER, we didn’t see one mosquito. Our room was very clean and fresh bedding put on every day and clean towels. The beach is absolutely gorgeous. We only went to the al a carte (Italian) once as unless you were at the screens for around latest 8am, it was fully booked. It was nice and our waiter was lovely however wouldn’t say it was anything special. Overall we had an amazing holiday. The cleanest hotel abroad I’ve stayed in. We tipped in English pounds and staff were grateful. Thank you Sindbad for making our honeymoon one to remember!
Dịch